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- Tasks: Lead a vibrant team to deliver an amazing shopping experience while supporting a great cause.
- Company: Join Age UK, a charity dedicated to helping older people in need.
- Benefits: Enjoy competitive pay, generous leave, and wellness days plus great perks like a pension scheme.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and ability to lift stock up to 10kg required.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Neston! Age UK’s shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.
We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.
The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
You will have:
- Experience in working in a customer facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg's
- The ability to work as part of an effective team
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part‐time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part‐time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Shop Supervisor in Neston employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor in Neston
✨Tip Number 1
Get to know the company! Research Age UK and their values. When you walk into that interview, show us you understand what they stand for and how you can contribute to their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look smart and professional. First impressions matter, and we want to see you representing Age UK’s values right from the get-go.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Supervisor in Neston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shop Supervisor role. Highlight any customer-facing roles you've had and your cash handling experience to show us you're the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to work with Age UK and how you can contribute to our mission. Share specific examples of your past experiences that relate to the job description.
Follow the Anonymisation Guidelines: Remember to remove your personal information from your CV before uploading it. This helps us maintain an inclusive recruitment process, so make sure you follow these guidelines closely!
Apply Early!: We’re reviewing applications as they come in, so don’t wait until the last minute! Get your application in early to increase your chances of landing an interview with us.
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they support older people. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. Highlighting these skills will demonstrate that you're the right fit for the role.
✨Demonstrate Teamwork and Flexibility
This role requires working as part of a team and sometimes alone. Be ready to discuss how you've successfully collaborated with others in previous jobs and how you can adapt to changing situations, like covering shifts or handling stock.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of thoughtful questions to ask about the shop's operations, team dynamics, or future goals. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.