At a Glance
- Tasks: Oversee the Mental Health Café, providing support and managing a team of Support Workers.
- Company: Join Age UK Leicester Shire and Rutland, a compassionate community-focused organisation.
- Benefits: Make a real difference while receiving ongoing training and professional development.
- Other info: Fixed-term contract with flexible hours and a supportive team environment.
- Why this job: Be part of a vital service that supports individuals in emotional distress.
- Qualifications: Experience in mental health support and strong people management skills required.
The predicted salary is between 6579 - 6579 £ per year.
Age UK Leicester Shire and Rutland provides support and care to vulnerable individuals in our community. We are seeking a compassionate and resilient Senior Support Worker to join our team creating a safe and welcoming space for individuals struggling with emotional and mental health challenges.
About the Role: As a Senior Support Worker, you will play a key role in overseeing the operations of the Mental Health Café, ensuring that individuals receive the emotional support they need in a comfortable, non-judgmental environment. You will manage two Support Workers, ensuring high standards of care, professionalism, and compassion is implemented. This is a rewarding but demanding role, requiring strong healthcare skills, the ability to manage a team, and the resilience to navigate challenging situations. Your work will make a real difference to the lives of those in need of urgent support, providing comfort and reassurance when it's needed most.
Key Responsibilities:
- Oversee the day-to-day running of the Mental Health Café, ensuring a safe and welcoming environment.
- Manage, support, and coach the team of Support Workers, offering guidance, training, and supervision.
- Provide high-quality emotional and mental health support to individuals in crisis, ensuring their needs are met with care and professionalism.
- Maintain a clear and detailed record of service users' needs and progress, adhering to confidentiality and safeguarding protocols.
- Collaborate with other agencies and services to ensure individuals receive comprehensive support where required.
- Support individuals in distress, demonstrating patience, empathy, and a non-judgmental approach.
- Ensure compliance with safeguarding policies and procedures to protect vulnerable adults.
Key Skills & Qualifications:
- Formal qualification in mental health (e.g., NVQ Level 3 in Health & Social Care, or equivalent).
- Significant experience of working with individuals with mental health needs, including those in crisis.
- Strong knowledge of mental health issues, support techniques, and best practices.
- Excellent people management skills with experience in supervising and coaching teams.
- Friendly, approachable, and personable, with strong communication skills.
- Ability to maintain professional boundaries while building supportive relationships.
- Strong organisational and multitasking abilities, with excellent attention to detail.
- Good IT skills, including experience with care management systems and reporting tools.
- High levels of empathy, emotional intelligence, and situational awareness.
- Understanding of safeguarding and safeguarding procedures.
- Sensitivity to cultural differences and the ability to work in a multicultural environment.
Why Join Us?
- Make a difference: You will be part of a vital service that provides a lifeline to individuals in emotional and mental distress.
- Supportive team: Work alongside a dedicated and compassionate team of professionals who share your commitment to helping others.
- Development opportunities: Access to ongoing training and professional development.
Location: Measham
Contract Type: Fixed Term Contract 31.3.2027
Hours: Tuesday 3 pm-7.30 pm – Friday 12 pm-4.30 pm
Salary: £6579.40 per annum
Interview date: 24.8.26
Age UK Leicester Shire and Rutland is an equal opportunities employer. We are committed to promoting a diverse and inclusive workplace and encourage applications from all sections of the community.
Senior Support Worker – Neighbourhood Mental Health Café in Measham employer: Age Uk
Age UK is an exceptional employer, offering a supportive and inclusive work environment in Sunderland where you can make a real difference in the lives of older people. With competitive salaries, generous annual leave, and a range of wellbeing initiatives, employees are encouraged to grow and thrive both personally and professionally. Join our dedicated team and enjoy unique benefits like the Blue Light Card scheme and recognition awards, all while contributing to a meaningful cause.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker – Neighbourhood Mental Health Café in Measham
✨Get Involved in Local Mental Health Initiatives
We all know that networking in the therapy and counselling field can lead to great opportunities. Look out for local mental health awareness events, workshops, or support groups. These are perfect spots to meet potential employers and other professionals who might help open doors for you.
✨Leverage Online Therapy Platforms
Many temporary counselling roles pop up on platforms like BetterHelp or Talkspace. Make sure your profile is top-notch so when clients or employers are browsing, you'll stand out. Plus, showing engagement in this space can really elevate your visibility!
✨Tap into University Career Services
If you're currently studying or recently graduated, don’t ignore your university's career services. They often have great connections to temporary roles in therapy that aren't advertised widely. Plus, they can help you prepare for those all-important interviews!
✨Check Out Local Agencies and Consultancies
Temporary roles in therapy often get filled through agencies that specialise in healthcare staffing. Make a list of local counselling agencies and reach out – a simple email expressing your interest can go a long way. Remember, most agencies appreciate candidates who proactively seek out opportunities!
We think you need these skills to ace Senior Support Worker – Neighbourhood Mental Health Café in Measham
Some tips for your application 🫡
Highlight Your Practical Experience:When applying for a temporary role in therapy or counselling, we need to see your practical experience front and centre. Include details of any placement experiences, internships, or voluntary work in your CV. Make sure to mention specific techniques or therapies you’re familiar with—this shows your readiness to jump in and make an impact!
Showcase Your Approach:In your cover letter, take a moment to explain your therapeutic approach and what methodologies you’re passionate about. This is your chance to connect your personal style with the values of Age Uk. Temporary roles often require a quick adjustment; helping them understand your philosophy will assure them you're a good fit!
Be Flexible and Open-Ended:Since this is a temporary position, emphasise your flexibility in your application. Highlight that you're eager to take on varying responsibilities or adapt your style to different clients’ needs. It's a huge plus for potential employers who want someone who can slide effortlessly into their team.
Certifications Matter!:Don’t forget to include any relevant certifications or trainings in your application documents. Specific qualifications like a Diploma in Counselling or any accredited workshops/additional training can set you apart. Ensure these are listed clearly in your CV, as they illustrate your commitment to your professional development and the field itself.
How to prepare for a job interview at Age Uk
✨Show Your Empathy Skills
In the therapy and counselling field, showcasing your empathy and interpersonal skills is crucial. Prepare to share specific examples from your past experiences where you've demonstrated this, whether in volunteer work, internships, or even personal scenarios.
✨Be Ready for Scenario-Based Questions
Expect some real-world scenario questions where you might need to outline how you'd handle specific client situations. Practise articulating your thought process and the interventions you would consider using, reflecting your understanding of various therapeutic approaches.
✨Highlight Flexibility and Adaptability
Since you're aiming for a temporary role, be prepared to discuss your adaptability. Temporary positions often require quickly building rapport and adjusting to different client needs, so think of examples where you've successfully navigated changes or challenges in a work environment.
✨Prepare Your Personal Philosophy
Having a clear understanding of your therapeutic philosophy can set you apart. Be ready to share how your values and approach align with those of Age Uk and why you're passionate about making a difference in clients' lives, even in a temporary position.
