Living Well Support Service Wellbeing Worker-Lancaster

Salary: FTE £24,661 per year

Hours: 24hrs per week over 4 days between Mon-Fri

Reference: LWSS015

Temporary Contract until 31st March 2027

Are you looking for a varied and rewarding role working with people, supporting them to retain or regain independence, where you can make a difference in people’s lives every day? If so, we are looking to recruit a Wellbeing Worker to join our existing Living Well Support Service team, working across the Lancaster area.

Age UK Lancashire’s Living Well Support Service provides invaluable support to clients over the age of 18, helping them attain or regain independence after a hospital stay or prolonged illness. Our service is integral in supporting hospital discharges, preventing unnecessary hospital admissions, and may reduce the need for residential care. In the last 12 months, the service has supported over 9,000 people across the County.

About the role:

• As a Wellbeing Worker you will take patients home directly from the hospital and settle them back at home, ensuring they have everything they need to remain at home.
• Provide continued support for up to 6 weeks, to help them retain or regain their independence.
• You will use a solution focused approach to ensure that people can access the help that they need when they need it, either from Age UK Lancashire or from other community-based support.

To be successful in this role you will:

• Have a caring and empathetic attitude with a focus on helping people to maintain independence.
• Be able to provide a person-centred, flexible and responsive service.
• Have experience of managing your own workload, using decision making skills to manage and prioritise.
• Be able to work well within a team and able to use your own initiative.
• Have excellent communication skills with an ability to build relationships with individuals using the service, and other health care professionals and colleagues.
• Be able to use your digital skills to enable you to manage your time efficiently and effectively, including Microsoft applications such as Outlook and Excel and everyday use of iPad and smartphone devices.
• Able to manage a busy workload, keeping accurate records and conducting assessments.
• Able to undertake general physical activity in people’s homes (often over 2 floors) for example providing light domestic duties.
• A full driving Licence, with appropriate insurance cover, and be willing to transport patients in your own car.

This is a hugely rewarding role for the right person. If you are passionate about making a difference and have empathy towards others, then we would love to hear from you. Please note there is no personal care within this role.

This role is based at Lancaster Royal Infirmary, you will make community visits across the Lancaster area, working in hospitals and client’s homes. You will be required to attend meetings and spend time at our offices working with Age UK Lancashire colleagues.

What’s in it for you?

• Full training and comprehensive induction to ensure you have the support you need to succeed and thrive in your new role.
• A friendly and inclusive culture.
• 25 days annual leave increasing to 30 with length of service + bank holidays.
• Access to Employee Assistance Programme.
• Financial wellbeing and planning support.
• Staff discount card for hundreds of High Street shops and online services.
• Travel expenses will be paid for all journeys required for work, excluding travel from home to base.

DBS: This post is eligible for an enhanced DBS check, and all the associated costs will be met by the employee.

Closing Date: Wednesday 5th August 2026. We will review applications as they arrive. Interview date: 13th August 2026.

If you have any questions about the role, for an informal conversation please get in touch with Tony Baxter.

At Age UK Lancashire we recognise that technology is changing the way people apply for jobs and Artificial Intelligence (AI) can be a valuable tool to support your journey. However, it’s important to ensure your application still reflects your own voice, skills and experience. AI should support, not replace, your experience. Always review AI-generated content carefully and be ready to talk about it in interviews.

Equality & Diversity - Age UK Lancashire are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.