Age UK is seeking a Customer Adviser for their National Advice Line. You will support older people, signpost to relevant services, and handle calls, emails and webchats with empathy and professionalism. Hybrid working between home and offices in Blackpool (Lancashire) or Ashburton (Devon); attendance at the office at least every 3 months.
35 hours per week, with weekend/bank holiday shifts. The role emphasises excellent customer care, data accuracy, and safeguarding awareness.
Hybrid Customer Adviser — National Advice Line employer: Age UK
Age UK is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees while making a meaningful impact in the lives of older people. With opportunities for professional growth and development, as well as the flexibility of hybrid working arrangements in Ashburton or Blackpool, you will be part of a dedicated team committed to delivering high-quality benefits advice and support. Join us to contribute to a vital cause while enjoying a balanced work-life environment.
