At a Glance
- Tasks: Supervise shop operations, ensuring a fantastic shopping experience for customers.
- Company: Join Age UK, a charity dedicated to supporting older people.
- Benefits: Competitive salary, 25 days annual leave, and flexible working hours.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and ability to handle stock up to 10kg.
- Other info: Dynamic team environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Age UK's shops are the face of the charity. Our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience.
As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
Responsibilities:
- Experience in working in a customer facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg
- The ability to work as part of an effective team
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
Benefits: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues)
Shop Supervisor in Holmfirth employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor in Holmfirth
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the Age UK shop and chat with the team. This shows you’re genuinely interested and helps you understand what makes their shopping experience special.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past roles where you’ve gone above and beyond for customers. We want to see how you can bring that same energy to Age UK.
✨Tip Number 3
Be ready to talk about teamwork! As a Shop Supervisor, you’ll need to work closely with others. Share stories about how you’ve collaborated with colleagues to achieve goals or solve problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Shop Supervisor in Holmfirth
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us know why you're excited about working in retail, especially with Age UK. Share any experiences you've had that highlight your love for customer service and how you can contribute to creating a great shopping experience.
Highlight Relevant Experience: Make sure to mention any previous roles where you've worked in a customer-facing environment or handled cash. We want to see how your past experiences align with the responsibilities of a Shop Supervisor, so don’t hold back!
Be Yourself: We’re looking for genuine individuals who can represent Age UK’s values. Use your own voice in your application and let your personality shine through. This will help us get a sense of who you are beyond just your qualifications.
Apply Early!: Since we’re conducting interviews throughout the advertising process, it’s best to get your application in as soon as possible. Head over to our website to submit your application and increase your chances of joining our fantastic team!
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, you'll be interacting with customers daily. Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. This will demonstrate your capability to enhance the shopping experience.
✨Demonstrate Teamwork and Leadership
Think of instances where you've worked as part of a team or taken on leadership roles. Be ready to discuss how you can support the Shop Manager and Assistant Manager, especially in their absence. Highlight your ability to motivate others and maintain a positive work environment.
✨Be Ready for Practical Questions
Expect questions about handling stock and cash management. Brush up on your knowledge of stock rotation and how to keep displays appealing. Being prepared with practical examples will show that you're ready to hit the ground running.