At a Glance
- Tasks: Support the Shop Manager in delivering excellent retail service and maximising sales.
- Company: Join Age UK, a leading charity with a commitment to equality and community.
- Benefits: Competitive salary, 25 days annual leave, wellbeing days, and great pension scheme.
- Other info: Flexible hours with opportunities for recognition and career growth.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Customer-facing retail experience and ability to lift stock up to 10 kg.
The predicted salary is between 20000 - 25000 £ per year.
Role Overview
Age UK is recruiting a Shop Supervisor to join their retail team in Glossop.
The role supports the Shop Manager and Assistant Manager, delivering excellent retail service and ensuring customers have a great experience.
Responsibilities
- Assist with sales, stock rotation, organising displays and store tidying to maximise sales and profits.
- Depute for the Shop Manager and Assistant Manager in their absence.
- Handle and lift stock up to 10 kg, work 14 hours across a 7‑day week on a rota basis, including Saturdays and Sundays.
- Maintain a professional and customer‑focused environment reflecting Age UK’s core values.
Qualifications & Experience
- Experience in a customer‑facing retail role.
- Experience with cash handling.
- Ability to lift and carry stock up to 10 kg.
- Team working skills and the ability to work independently when needed.
- Demonstrated sensitivity to cultural differences, gender issues, and commitment to equality.
- Flexible approach to work, including additional days to cover holidays and sickness and participation in events outside normal shop hours.
Benefits
- Competitive salary and 25 days annual leave (pro‑rata for part‑time colleagues) plus bank holidays and an annual leave purchase scheme.
- Wellbeing days – 2 paid days per year (pro‑rata for part‑time colleagues).
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP.
- Car benefit scheme and Cycle to Work scheme.
- Home & Tech – up to £1 000 to purchase Home & Tech items from Currys and IKEA, interest‑free over 12 months.
- Blue Light Card scheme.
- Recognition awards ranging from £100 to £250.
- Equal Opportunities
Age UK is an Equal Opportunities Employer and encourages applications from qualified candidates regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy.
We are committed to providing reasonable adjustments and safeguarding adults and children from abuse and neglect.
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We think you need these skills to ace Shop Supervisor in Glossop
Customer Service Skills
Cash Handling
Stock Management
Team Working Skills
Independent Working
Cultural Sensitivity
Flexibility
