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- Tasks: Lead the retail team to create amazing shopping experiences and manage stock effectively.
- Company: A well-known charity organisation dedicated to making a difference in Eastleigh.
- Benefits: Enjoy 25 days of annual leave and various employee support schemes.
- Why this job: Make a positive impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in retail and a passion for customer service.
- Other info: Join a team that embodies charity values and fosters personal growth.
The predicted salary is between 24000 - 36000 £ per year.
A well-known charity organization in Eastleigh is searching for a Shop Supervisor to enhance customer satisfaction in their retail team. The role focuses on delivering quality shopping experiences, managing stock of up to 10kgs, and supporting sales efforts. Additionally, you will need to occasionally assist management while embodying the charity's values.
The position offers attractive benefits such as 25 days of annual leave and various employee support schemes.
Charity Shop Supervisor — Lead Customer Experience & Stock in Eastleigh employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Supervisor — Lead Customer Experience & Stock in Eastleigh
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for their cause shine through. It’s all about showing them you’re not just a fit for the role, but for the heart of the organisation.
✨Tip Number 2
Prepare some examples of how you've enhanced customer experiences in the past. Think about specific situations where you’ve gone above and beyond to make a sale or improve service. We want to hear those stories!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest by inquiring about their stock management processes or how they measure customer satisfaction. This not only demonstrates your enthusiasm but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Charity Shop Supervisor — Lead Customer Experience & Stock in Eastleigh
Some tips for your application 🫡
Show Your Passion for the Cause: When writing your application, let us see your enthusiasm for the charity's mission. Share any relevant experiences or personal connections to the cause that can highlight why you're a great fit for the role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Shop Supervisor position. We want to see how your background can enhance customer satisfaction and support our retail team.
Highlight Your Customer Service Skills: Since this role is all about delivering quality shopping experiences, be sure to emphasise your customer service skills. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you one step closer to joining our team!
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission, values, and recent initiatives. This will not only show your genuine interest but also help you align your answers with their goals during the interview.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, customer experience is key. Prepare examples from your past roles where you enhanced customer satisfaction or resolved issues effectively. Be ready to discuss how you would handle difficult situations in the shop.
✨Demonstrate Stock Management Knowledge
Since managing stock is part of the role, brush up on best practices for inventory management. Be prepared to talk about how you would ensure the shop is well-stocked and organised, and how you would handle stock weighing up to 10kgs.
✨Embody the Charity's Values
During the interview, make sure to reflect the charity's values in your responses. Share personal stories that demonstrate your commitment to community service and how you can contribute positively to the team and the customers.
