At a Glance
- Tasks: Coordinate and develop dementia support services, leading engaging group sessions.
- Company: Join Age UK Croydon, a dedicated team focused on community wellbeing.
- Benefits: 28 days annual leave, professional development, and BUPA health support.
- Other info: Hybrid working with opportunities for growth and community impact.
- Why this job: Make a real difference in the lives of people living with dementia.
- Qualifications: Experience in service coordination and knowledge of dementia care required.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to: Healthier Lifestyles Service Manager
Responsible for: Dementia Service Team (currently 2 x PT Memory Tree Officer, 1x PT Dementia Activities Facilitator)
Contract: Fixed Term for 2 years/35 hours per week (Mon to Fri with occasional evening and weekend cover as needed)
Other Benefits: 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working
Location: 81 Brigstock Road, Thornton Heath. CR7 7JH and Hybrid working across various community borough locations to support the service and our office
This is a unique opportunity to help shape and develop our dementia support service, working with an experienced and committed team. We are looking for someone who brings good experience of supporting people living with dementia and their carers, good service coordination, line management, service development and partnership working experience, alongside the warmth and confidence to build supportive relationships with people living with dementia, their carers and partners across the community.
Are you an experienced service co‑ordinator or confident group facilitator with a good knowledge of dementia, great people management skills, strong organisational skills, and the ability to develop and lead and coordinate engaging and supportive group sessions? If you enjoy bringing people together, building relationships and creating welcoming spaces where people feel supported, we would love to hear from you.
The Dementia Service Co‑ordinator is a newly created role within our Healthier Lifestyles Team responsible for coordinating and developing Age UK Croydon’s Dementia Service. A varied role with development, line management, and group facilitation/delivery responsibilities, it offers an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers and the wider community. The Dementia Service sits within the Healthier Lifestyles Team and currently offers six monthly Memory Tree Cafes for people living with mild to moderate dementia and their carers, alongside co‑located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.
Key Responsibilities
- Coordinate, facilitate and expand the service with lead responsibilities for our newest cafe and our carers groups, including prioritising cafe expansion supported by current funding.
- Take lead responsibility for the delivery, monitoring and evaluation of our dementia‑related services across the borough.
- Line manage and support the dementia service staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafes and carers support groups, promoting interaction, stimulation and wellbeing.
- Build and maintain positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders, including health professionals and voluntary organisations.
- Strengthen, develop and promote the service with a focus on quality assured delivery, data collection and monitoring, and exploring opportunities for service development and partnership working.
Age UK Croydon is currently reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to put the review’s recommendations into practice, ensuring quality assured delivery, data collection and monitoring and exploring opportunities for service development and partnership working.
Dementia Services Coordinator — Hybrid Role employer: Age Uk
Age UK Croydon is an exceptional employer that prioritises the wellbeing and professional development of its staff, offering a supportive work culture and a commitment to making a meaningful impact in the community. With benefits such as 28 days annual leave, access to a BUPA Assistance Programme, and opportunities for hybrid working, employees can enjoy a balanced work-life while contributing to vital dementia support services. Join a dedicated team where your skills in service coordination and relationship building will help shape a vital service for those living with dementia and their carers.
StudySmarter Expert Advice🤫
We think this is how you could land Dementia Services Coordinator — Hybrid Role
✨Tip Number 1
Network like a pro! Reach out to your connections in the dementia care field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to dementia services. Think about your experiences and how they align with the role of a Dementia Services Coordinator. Confidence is key!
✨Tip Number 3
Showcase your passion for supporting people living with dementia during interviews. Share stories that highlight your warmth and ability to build relationships, as this is crucial for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Dementia Services Coordinator — Hybrid Role
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with dementia support and service coordination. We want to see how your skills match the role, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for working with people living with dementia shine through in your application. We’re looking for someone who genuinely cares about making a difference, so share any personal stories or experiences that fuel your passion for this work.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Age Uk
✨Know Your Stuff
Make sure you brush up on your knowledge of dementia and the specific services offered by the organisation. Familiarise yourself with their current initiatives, like the Memory Tree Cafes, and think about how your experience aligns with their goals.
✨Showcase Your People Skills
As a Dementia Services Coordinator, you'll need to build supportive relationships. Prepare examples from your past where you've successfully facilitated group sessions or managed teams, highlighting your ability to create welcoming environments.
✨Be Ready to Discuss Service Development
Think about innovative ideas for expanding the dementia service. Be prepared to discuss how you would approach service coordination and development, and bring any relevant data or success stories to back up your suggestions.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you understand how you can contribute to the service's growth and success.
