At a Glance
- Tasks: Manage weekend referrals, support patients transitioning from hospital to home, and coordinate outreach visits.
- Company: Join a compassionate team dedicated to helping individuals regain confidence after hospital stays.
- Benefits: Flexible hours, hands-on experience, and the chance to make a real difference in people's lives.
- Other info: Opportunity for personal growth and community engagement in a rewarding role.
- Why this job: Be a vital part of someone's recovery journey and help them settle back into their homes.
- Qualifications: Strong communication skills and a passion for supporting others.
The predicted salary is between 37338 - 44962 £ per year.
Role Overview
The weekend Hospital to Home Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend. The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Hospital to Home Outreach Worker caseloads. You will provide direct frontline support and coordinate visits to the service user's home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. You will also be required to undertake community-based outreach as part of service delivery, including visiting service users in their homes both pre- and post-discharge. This includes conducting access visits, welfare checks, and providing practical support such as shopping assistance to ensure a safe and sustainable transition from hospital to home. Over the weekend you will be based in the hospital, with lone working visits to clients' properties for support.
Responsibilities
- Act as the first point of contact for all referrals over the weekend across both hospitals.
- Meet with patients in the community and/or hospital and carry out assessments and risk assessments.
- Enter referrals onto the AUKELs case management system Salesforce in accordance with GDPR guidelines.
- Allocate referrals to Hospital to Home Outreach Workers using the tech available Field Service App; training will be available.
- Collect feedback from service users and upload to case management system.
- Deputise for the manager at discharge planning and other meetings as required.
- Monitor the case loads of each of the Hospital to Home Outreach Worker (HHOW) to ensure they are evenly and fairly balanced.
- Work collaboratively with other agencies providing support services.
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged.
- Plan and develop person-centred interventions to provide short-term support for people after hospital discharge.
- Deliver the front-line support services over the weekend.
- Provide occasional cover for the A/L of other Project Officers.
- Supervise, support and develop HHOWs and volunteers in your service.
- Liaise with the handyperson service about referrals and jobs for service users.
- Ensure HHOWs are resourced to signpost service users to other services when the home and settle service intervention ends.
Weekend Home & Settle Service Manager in City of Westminster employer: Age Uk
As a Weekend Home & Settle Service Manager, you will join a compassionate and dedicated team focused on making a real difference in the lives of individuals transitioning from hospital to home. Our supportive work culture fosters collaboration and personal growth, offering opportunities for professional development while ensuring a fulfilling work-life balance. Located within the vibrant community surrounding Royal London Hospital and Homerton Healthcare NHS Foundation Trust, you will have the unique advantage of directly impacting the well-being of service users in their own homes.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Home & Settle Service Manager in City of Westminster
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Age Uk.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Age Uk!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Age Uk, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Age Uk or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Weekend Home & Settle Service Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Age Uk:Before hitting send, make sure to tailor your application specifically to Age Uk! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Age Uk
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
