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- Tasks: Lead a vibrant team to deliver an amazing shopping experience and support the shop's daily operations.
- Company: Join Age UK, a charity dedicated to supporting older people in need.
- Benefits: Enjoy competitive pay, 25 days annual leave, wellbeing days, and great perks like a pension scheme.
- Why this job: Make a real difference while gaining valuable retail experience in a supportive environment.
- Qualifications: Customer service experience and ability to lift stock up to 10kg required.
- Other info: Flexible hours and opportunities for career growth in a diverse workplace.
The predicted salary is between 24000 - 36000 £ per year.
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Blacon! Age UK's shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much-needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you!
We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day-to-day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.
NOTE: THIS IS A 6 MONTH FIXED TERM CONTRACT. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kg). To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
Responsibilities
- You will contribute to delivering an excellent retail service and ensuring that every customer has a great shopping experience.
- Support with the day-to-day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence, and helping maximise shop sales and profits.
- Specific duties include sales support, stock rotation, organising displays, store tidying and representing Age UK in a professional manner.
Qualifications
- Experience in working in a customer-facing role.
- Experience of cash handling.
- Ability to lift and carry bags of stock up to 10kg.
- The ability to work as part of an effective team.
- Be able to lone work when needed.
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities.
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events.
What we offer in return
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme.
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues).
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP.
- Car Benefit scheme, Cycle to Work scheme.
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest-free.
- Blue Light Card scheme.
- You Did It Awards - recognition awards from £100-250.
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Shop Supervisor in Chester employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor in Chester
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the Age UK shop in Blacon. Chat with the staff, observe how they interact with customers, and soak up the atmosphere. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. Highlighting your experience in a customer-facing role will demonstrate that you understand the importance of delivering a great shopping experience.
✨Tip Number 3
Be ready to discuss teamwork! As a Shop Supervisor, you'll need to work closely with others. Prepare to talk about times when you've successfully collaborated with a team or taken the lead in a group setting. This will show that you can contribute positively to the shop's environment.
✨Tip Number 4
Apply through our website! We recommend submitting your application directly on the Age UK site. It’s the best way to ensure your application gets seen by the right people. Plus, early applications are encouraged, so don’t wait too long!
We think you need these skills to ace Shop Supervisor in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shop Supervisor role. Highlight any customer-facing roles you've had and your ability to work in a team, as these are key for us at Age UK.
Craft a Strong Supporting Statement: Use your supporting statement to showcase your passion for retail and helping others. Share specific examples of how you've contributed to a great shopping experience in the past, as this will resonate with our values.
Keep It Simple and Clear: When submitting your application, ensure your CV is in Word format and free from personal details. This helps us maintain an inclusive recruitment process, so keep it straightforward and professional!
Apply Early!: Don’t wait until the last minute to apply! We review applications as they come in, so getting your application in early increases your chances of being considered for the role. Head over to our website to apply now!
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they support older people. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, you'll be at the forefront of customer interactions. Prepare examples from your past experiences where you've delivered excellent customer service or resolved issues effectively. Highlighting these skills will demonstrate your suitability for the role.
✨Demonstrate Teamwork and Leadership
Since you'll be deputising for the Shop Manager and Assistant Manager, it's crucial to showcase your ability to work as part of a team and lead when necessary. Think of instances where you've taken initiative or supported your colleagues in achieving a common goal.
✨Prepare for Practical Questions
Expect questions about stock handling, cash management, and store organisation. Be ready to discuss how you would manage stock rotation or create appealing displays. Showing that you have practical knowledge will set you apart from other candidates.
