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- Tasks: Lead a friendly team, manage store operations, and maximise sales while supporting a great cause.
- Company: Join Age UK, a charity dedicated to helping older people across the UK.
- Benefits: Enjoy competitive salary, 25 days leave, wellbeing days, and excellent pension scheme.
- Why this job: Make a real difference in your community while developing your retail management skills.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Fixed-term contract with flexible working hours, including weekends.
The predicted salary is between 25000 - 30000 £ per year.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Cheltenham (Bath Road) team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
PLEASE NOTE THIS IS A SIX MONTH FIXED TERM CONTRACTPlease note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part‑time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part‑time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from ‘Currys’ & ‘IKEA’, up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information: To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation: Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme: Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments: Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case‑by‑case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need‑to‑know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Store Manager in Cheltenham employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Cheltenham
✨Tip Number 1
Get to know the company! Research Age UK and their mission. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about supporting older people.
✨Tip Number 2
Practice your leadership stories! We want to hear about times you’ve motivated a team or handled challenges. Prepare specific examples that highlight your managerial skills and how you can drive results.
✨Tip Number 3
Be ready to discuss your retail experience in detail. We’re looking for someone who can maximise sales and profits, so think of ways you’ve done this in the past and be prepared to share those insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Age UK.
We think you need these skills to ace Store Manager in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience and managerial skills. We want to see how you've maximised sales and led teams in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and how you can contribute to Age UK’s mission. Let us know why you’re the perfect fit for the Store Manager role.
Follow the Application Guidelines: Remember to submit a Word version of your CV without personal info for anonymisation. It’s super important for us to keep the process inclusive, so stick to the guidelines!
Apply Early!: We’re conducting interviews throughout the advertising process, so don’t wait until the last minute. Get your application in early to increase your chances of landing that interview!
How to prepare for a job interview at Age Uk
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge and experience. Be ready to discuss specific examples of how you've maximised sales and profits in previous roles. This will show that you understand the business side of things and can bring value to the team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team of staff and volunteers. Prepare to share your experiences in managing people, including how you've motivated and developed your team. Think of examples where you've successfully delegated tasks or coached someone to improve their performance.
✨Demonstrate Customer Focus
Age UK is all about providing excellent service to customers. Be ready to talk about how you've handled customer interactions in the past, especially in challenging situations. Highlight your ability to communicate with a diverse customer base and how you ensure their needs are met.
✨Be Ready for Practical Questions
Since the role involves handling stock, be prepared for questions about your physical capabilities and how you manage time under conflicting priorities. You might even want to mention any strategies you have for staying organised and efficient in a busy retail environment.