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- Tasks: Lead a passionate team to manage our Kentish Town shop and enhance customer experience.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Enjoy competitive salary, 25 days annual leave, wellbeing days, and excellent pension scheme.
- Why this job: Make a real difference while developing your leadership skills in a rewarding environment.
- Qualifications: Experience in retail management and a passion for helping others.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 25000 - 30000 £ per year.
Age UK has an exciting opportunity to join their fantastic team in Kentish Town, London! We are recruiting for a Shop Manager to manage the day to day running of our Kentish Town shop. As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary
- 25 days annual leave (pro rata for our part-time colleagues)
- Bank holidays
- Annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme
- Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Locations
Store Manager in Camden, London employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Camden, London
✨Tip Number 1
Get to know the company! Research Age UK and their mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about supporting older people across the UK.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve successfully managed a team or resolved conflicts. Be ready to share these experiences during your interview to demonstrate your managerial skills.
✨Tip Number 3
Show off your retail savvy! Be prepared to discuss how you’ve maximised sales in previous roles. Use specific examples to illustrate your ability to drive results through others.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows you’re engaged and serious about making a positive impact at Age UK.
We think you need these skills to ace Store Manager in Camden, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight your experience in retail and managing teams, as well as any relevant skills that match the job description. We want to see how you can bring your unique flair to our Kentish Town shop!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and working with a charity. Share specific examples of how you've led teams and achieved results in previous roles. We love hearing your story!
Follow the Application Guidelines: Remember to submit your application as a Word document without personal info like your name. This helps us keep things fair and inclusive. We’re all about making the process smooth for everyone, so stick to the guidelines!
Apply Early!: Don’t wait until the last minute! We review applications as they come in, so applying early gives you a better chance. Plus, it shows us you’re keen and ready to jump into this exciting opportunity with Age UK!
How to prepare for a job interview at Age Uk
✨Know Your Stuff
Before the interview, make sure you understand Age UK's mission and values. Familiarise yourself with their work in supporting older people across the UK. This will help you demonstrate your passion for the role and how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of staff and volunteers. Prepare examples from your past experiences where you've successfully managed a team, motivated others, or handled conflicts. Be ready to discuss your approach to training and developing team members.
✨Demonstrate Customer Focus
Age UK values excellent customer service. Think of specific instances where you've gone above and beyond for customers or donors. Highlight your ability to create a welcoming shop experience and how you can maximise sales while ensuring customer satisfaction.
✨Be Ready for Practical Questions
Expect questions about handling stock and managing time under pressure. Prepare to discuss how you would delegate tasks effectively and support your team through changes. Being able to lift and carry stock is part of the job, so be honest about your physical capabilities.