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- Tasks: Lead a passionate team to manage store operations and deliver excellent customer service.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Enjoy competitive pay, 25 days annual leave, wellbeing days, and a great pension scheme.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Retail management experience and a passion for helping others are essential.
- Other info: Early applications are encouraged; we value diversity and welcome all applicants.
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Store Manager role at Age UK. We have a fantastic opportunity for a Store Manager to join our friendly and supportive Burnley 2 team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- You Did It Awards - recognition awards from £100-250.
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Store Manager in Burnley employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Burnley
✨Tip Number 1
Get to know the company! Research Age UK and understand their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management. Think about your past experiences and how they relate to the skills Age UK is looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, early applications are encouraged, so don’t wait too long to throw your hat in the ring!
We think you need these skills to ace Store Manager in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your retail experience and managerial skills that align with what Age UK is looking for. We want to see how you can maximise store sales and lead a team!
Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're passionate about retail and how your skills can help support Age UK's mission. Remember, this is where you can really show us your personality!
Keep It Simple: When submitting your application, keep your CV in a simple Word format. Avoid heavy formatting and personal info like your name, as our system will anonymise it. This helps us focus on your skills and experience!
Apply Early!: Don’t wait until the last minute to apply! We review applications throughout the advertising period, so getting your application in early increases your chances of landing an interview. Head over to our website and get started!
How to prepare for a job interview at Age Uk
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge and understand the specific challenges and opportunities in the charity sector. Be ready to discuss how your previous experience can help Age UK maximise sales and provide excellent customer service.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team of staff and volunteers. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate, delegate, and develop others. This will show that you're not just a manager, but a leader.
✨Demonstrate Your Customer-Centric Approach
Age UK values excellent customer service, so think about how you can highlight your experience in creating positive customer experiences. Share specific instances where you went above and beyond to meet customer needs or resolve issues.
✨Be Ready for Practical Questions
Expect questions about handling stock and managing time under pressure. Think of scenarios where you've had to lift stock or juggle multiple priorities, and be prepared to explain how you handled those situations effectively.
