At a Glance
- Tasks: Lead a vibrant team, manage store operations, and boost sales while supporting a great cause.
- Company: Join Age UK, a charity dedicated to helping older people across the UK.
- Benefits: Enjoy competitive pay, generous leave, wellbeing days, and a fantastic pension scheme.
- Other info: Flexible working hours with opportunities for personal growth and recognition.
- Why this job: Make a real difference in your community while developing your retail management skills.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Blackheath (West Midlands) team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
Key Responsibilities:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg’s
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from Currys & IKEA, up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100-250.
Additional Information:
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Equal opportunities & Disability Confident Scheme: Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments: Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case‑by‑case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need‑to‑know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Safeguarding: Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Store Manager in Blackheath employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Blackheath
✨Tip Number 1
Get to know the company! Research Age UK and their mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their cause.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve motivated a team or handled a tough situation. We want to hear how you can bring that experience to the Store Manager role.
✨Tip Number 3
Dress the part! Retail is all about presentation, so make sure you look smart and professional for your interview. It shows you take the opportunity seriously and respect the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen on joining the Age UK team. Don’t miss out!
We think you need these skills to ace Store Manager in Blackheath
Some tips for your application 🫡
Show Your Retail Passion: When you're writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've maximised sales and provided excellent customer service in your previous roles. We love seeing that passion for helping others!
Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your managerial experience. Talk about how you've trained and developed staff in the past, and how you motivate your team to achieve results. We want to know how you can inspire others!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points if necessary to highlight your key skills and experiences. We appreciate clarity, and it makes it easier for us to see why you'd be a great fit for our team!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly Age UK team!
How to prepare for a job interview at Age Uk
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge and managerial skills. Be ready to discuss your previous experiences in a performance-driven environment and how you've maximised sales and profits in the past.
✨Showcase Your Leadership Skills
Prepare examples of how you've effectively led a team before. Think about times when you’ve trained or developed staff and how you motivated them to achieve results. This is key for a Store Manager role!
✨Demonstrate Your Customer Focus
Age UK values excellent customer service, so be prepared to share how you've ensured customers received top-notch service in your previous roles. Highlight any experience you have with diverse customer bases.
✨Be Ready for Practical Questions
Since the role involves handling stock, be prepared to discuss how you would manage the physical aspects of the job, like lifting bags of stock. Show that you're adaptable and can handle the demands of the role.