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- Tasks: Lead a vibrant team to deliver an amazing shopping experience while supporting a great cause.
- Company: Join Age UK, a charity dedicated to helping older people in need.
- Benefits: Enjoy competitive pay, generous leave, and wellness days plus great perks like a pension scheme.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Customer service experience and ability to lift stock up to 10kg required.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
The predicted salary is between 24000 - 33600 £ per year.
Age UK is recruiting for a Shop Supervisor to join their fantastic team in Bicester! Age UK’s shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most.
We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence.
The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.
PLEASE NOTE THIS IS A 3 MONTH FIXED TERM CONTRACTDue to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in working in a customer facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg's
- The ability to work as part of an effective team.
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards – recognition awards from £100-250.
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation: Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme: Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments: Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Shop Supervisor in Bicester employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor in Bicester
✨Tip Number 1
Get to know Age UK and their mission! When you walk into that interview, show us that you understand what we do and why it matters. This will help you connect with the team and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills! As a Shop Supervisor, you'll be leading a team and ensuring customers have a great experience. Think of examples from your past roles where you've gone above and beyond for customers and be ready to share them.
✨Tip Number 3
Be prepared to discuss teamwork! We want to hear how you’ve worked effectively in a team before. Share stories about how you’ve supported colleagues or handled challenges together, as this is key for our shop environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, early applications are encouraged, so don’t wait too long to get your name in the mix!
We think you need these skills to ace Shop Supervisor in Bicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shop Supervisor role. Highlight any customer-facing roles you've had and your cash handling experience to show us you're the right fit!
Craft a Strong Supporting Statement: Use your supporting statement to tell us why you want to work with Age UK and how you can contribute to our mission. Be genuine and let your passion for helping others shine through!
Follow the Anonymisation Guidelines: Remember to remove your personal information from your CV before uploading it. This helps us maintain an inclusive recruitment process, so don’t skip this step!
Apply Early!: We review applications as they come in, so don’t wait until the last minute! Get your application in early to increase your chances of landing an interview with us.
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they support older people. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. Highlighting these skills will demonstrate that you're the right fit for the role.
✨Demonstrate Teamwork and Flexibility
This role requires working as part of a team and sometimes alone. Be ready to discuss situations where you've successfully collaborated with others or adapted to changing circumstances. This will show that you can handle the dynamic nature of retail.
✨Prepare for Practical Questions
Expect questions about stock handling and store management. Think about how you would approach tasks like stock rotation or organising displays. Being prepared with practical examples will help you stand out as a capable candidate.