At a Glance
- Tasks: Provide admin support to our Counselling and Befriending services while engaging with clients and volunteers.
- Company: A local charity dedicated to supporting older people and their families.
- Benefits: Part-time hours, flexible working, and the chance to make a real difference in the community.
- Other info: Work 22.5 hours a week, Monday to Wednesday, in a rewarding environment.
- Why this job: Join a friendly team and help improve lives through effective support and care.
- Qualifications: Strong communication skills and a proactive attitude towards problem-solving.
The predicted salary is between 20250 - 24750 £ per year.
To provide effective administrative support to the Counselling and Befriending services.
The post holder will be expected to work proactively to maximise the services effectiveness and efficiency, An exciting opportunity has arisen to work as one of two administrators within our friendly Befriending & Counselling service.
You would act as first point of contact for clients, family members, volunteers & professionals, carrying out telephone assessments, client matching & resolving queries.
The postholder will also provide administrative support and be expected to work proactively and flexibly to maximise organisational effectiveness and efficiency.
Working part time, Monday to Wednesday, 22.5 hours per week.
We're a local charity working in the community to support older people, their families and carers.
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Befriending & Counselling Administrator employer: Age UK
Age UK is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees while making a meaningful impact in the lives of older people. With opportunities for professional growth and development, as well as the flexibility of hybrid working arrangements in Ashburton or Blackpool, you will be part of a dedicated team committed to delivering high-quality benefits advice and support. Join us to contribute to a vital cause while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Befriending & Counselling Administrator
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Age UK, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Age UK. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Age UK's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Befriending & Counselling Administrator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Age UK. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Age UK.
How to prepare for a job interview at Age UK
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Age UK.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Befriending & Counselling Administrator at Age UK.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Age UK that you're ready to hit the ground running in the Befriending & Counselling Administrator role.
