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- Tasks: Lead a vibrant retail team and ensure customers have an amazing shopping experience.
- Company: Join Age UK, a charity dedicated to supporting older people.
- Benefits: Enjoy competitive salary, 25 days leave, wellbeing days, and great pension scheme.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Customer service experience and ability to handle stock up to 10kg.
- Other info: Flexible hours with opportunities for recognition and career growth.
The predicted salary is between 24000 - 36000 £ per year.
Age UK's shops are the face of the charity. Our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience.
As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
Responsibilities:
- Experience in working in a customer facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg
- The ability to work as part of an effective team
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
Benefits:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250
Shop Supervisor in Beaconsfield employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor in Beaconsfield
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the Age UK shop and chat with the team. This will give you a feel for the environment and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to deliver that great shopping experience Age UK values.
✨Tip Number 3
Be ready to discuss teamwork! Since you'll be working closely with others, prepare to talk about how you’ve collaborated with colleagues in the past. Emphasise your flexibility and willingness to step up when needed.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up at Age UK.
We think you need these skills to ace Shop Supervisor in Beaconsfield
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let us see your enthusiasm for retail! Share any experiences you've had in customer-facing roles and how they shaped your love for providing excellent service.
Highlight Relevant Experience: Make sure to mention any experience you have with cash handling or stock management. We want to know how your skills can contribute to the smooth running of our shop!
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Show us how you can represent Age UK’s core values and connect with our customers.
Apply Early!: Since we’re conducting interviews throughout the advertising process, it’s a good idea to get your application in as soon as possible. Head over to our website and submit your application today!
How to prepare for a job interview at Age Uk
✨Know the Charity Inside Out
Before your interview, take some time to research Age UK and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your capability to enhance the shopping experience.
✨Demonstrate Teamwork and Flexibility
Highlight your ability to work as part of a team and your flexibility in taking on various roles. Share specific instances where you've successfully collaborated with others or adapted to changing situations, especially in a retail environment.
✨Prepare for Practical Questions
Expect questions about handling stock and cash management. Think about how you would approach tasks like stock rotation or managing sales during busy periods. Being ready with practical examples will show that you're prepared for the day-to-day responsibilities of the role.