Shop Supervisor in Barry

Shop Supervisor in Barry

Barry Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Age Uk

At a Glance

  • Tasks: Lead a vibrant team to deliver an amazing shopping experience while supporting a great cause.
  • Company: Join Age UK, a charity dedicated to helping older people in need.
  • Benefits: Enjoy competitive pay, generous leave, and wellness days plus fantastic perks.
  • Other info: Flexible hours and opportunities for career growth in a supportive environment.
  • Why this job: Make a real difference in your community while gaining valuable retail experience.
  • Qualifications: Customer service experience and ability to lift stock up to 10kg required.

The predicted salary is between 24000 - 36000 £ per year.

Age UK is recruiting for a Shop Supervisor to join their fantastic team in Barry! Age UK’s shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you!

We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

  • Experience in working in a customer facing role
  • Experience of cash handling
  • Ability to lift and carry bags of stock up to 10kg
  • The ability to work as part of an effective team
  • Be able to lone work when needed
  • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
  • A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

What we offer in return:

  • Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
  • Wellbeing days – 2 paid days per year (pro rata for our part-time colleagues)
  • Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
  • Car Benefit scheme, Cycle to Work scheme
  • Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free
  • Blue Light Card scheme
  • You Did It Awards – recognition awards from £100-250

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Equal opportunities & Disability Confident Scheme: Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.

Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments: Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Shop Supervisor in Barry employer: Age Uk

Age UK is an exceptional employer, offering a supportive and inclusive work environment in Barry where you can make a real difference in the lives of older people. With competitive salaries, generous annual leave, and unique benefits like Wellbeing days and a Blue Light Card scheme, we prioritise employee wellbeing and growth. Join our dedicated team and enjoy opportunities for personal development while contributing to a meaningful cause.
Age Uk

Contact Detail:

Age Uk Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Supervisor in Barry

✨Tip Number 1

Get to know the shop and its values! Before your interview, pop into the Age UK shop in Barry. Chat with the staff, check out the vibe, and understand what makes their customer experience special. This will help you connect during the interview and show that you're genuinely interested.

✨Tip Number 2

Practice your customer service skills! Think of examples from your past roles where you’ve gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your ability to deliver an excellent shopping experience.

✨Tip Number 3

Show off your teamwork spirit! Since you'll be working closely with others, think about times when you've successfully collaborated with a team. Highlighting your ability to work well with others will make you stand out as a great fit for the Age UK team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the Age UK family. Don’t forget to tailor your CV to reflect the skills and experiences that match the Shop Supervisor role!

We think you need these skills to ace Shop Supervisor in Barry

Customer Service
Cash Handling
Teamwork
Lone Working
Sensitivity to Cultural Differences
Commitment to Equal Opportunities
Flexibility
Stock Management
Sales Maximisation
Organising Displays
Store Tidiness
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shop Supervisor role. Highlight your customer-facing experience and any relevant retail achievements to catch our eye!

Keep It Simple: When writing your supporting statement, stick to clear and concise language. Avoid heavy formatting and personal info, as we want to focus on your skills and experiences.

Show Your Passion: Let us know why you want to work with Age UK! Share your enthusiasm for helping others and how you can contribute to creating a fantastic shopping experience for our customers.

Apply Early: Don’t wait until the last minute! We review applications as they come in, so applying early gives you a better chance of standing out and securing an interview.

How to prepare for a job interview at Age Uk

✨Know the Charity Inside Out

Before your interview, take some time to research Age UK and its mission. Understand their values and how they support older people. This will not only show your genuine interest but also help you align your answers with what they stand for.

✨Showcase Your Customer Service Skills

As a Shop Supervisor, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've excelled in customer service, handled difficult situations, or contributed to a positive shopping experience. Be ready to discuss how you can bring that same energy to Age UK's shops.

✨Demonstrate Teamwork and Leadership

Since you'll be deputising for the Shop Manager and Assistant Manager, it's crucial to highlight your teamwork and leadership skills. Think of instances where you've successfully led a team or worked collaboratively to achieve a goal. This will reassure them that you can step up when needed.

✨Be Ready for Practical Questions

Expect questions about stock handling and store management. Brush up on your knowledge of cash handling and stock rotation. You might even be asked how you'd organise displays or manage a busy shop day. Being prepared with practical examples will set you apart from other candidates.

Shop Supervisor in Barry
Age Uk
Location: Barry
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