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- Tasks: Support the Store Manager and lead a team of Sales Assistants and volunteers.
- Company: Join Age UK, a charity with over 250 stores supporting older people across the UK.
- Benefits: Enjoy 25 days holiday, a generous pension, and discounts through Blue Light Card.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Strong customer service skills and ability to manage time effectively are essential.
- Other info: Early applications are encouraged; candidates must be 18 or older.
The predicted salary is between 24000 - 36000 £ per year.
Age UK is recruiting
With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.
We have an exciting opportunity to join our fantastic Hoddesdon team as an Assistant Manager .
Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process.
Early applications are advised.
You will have: The ability to work collaboratively and consultatively with the Shop Manager Ability to lift and carry bags of stock up to 10kg\’s.
Be able to lead a team of volunteers and staff Ability to delegate and coach staff Excellent customer services skills The ability to manage time under conflicting priorities IT literacy and numeracy skills Ideally you will also have: The ability to understand and establish successful retail processes Ability to understand basic financial reports Experience in a customer facing role What we offer in return: A 28 hour working week 25 days holiday (pro-rata) +
Assistant Store Manager employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Age UK's mission and values. Understanding the charity's goals will help you demonstrate your passion for retail within a charitable context during any discussions or interviews.
✨Tip Number 2
Highlight your experience in leading teams, especially in retail settings. Be prepared to share specific examples of how you've successfully managed staff or volunteers, as this is crucial for the Assistant Store Manager role.
✨Tip Number 3
Brush up on your customer service skills. Since providing an exemplary shop experience is key, think of ways you've gone above and beyond for customers in previous roles and be ready to discuss these scenarios.
✨Tip Number 4
Prepare to discuss your time management strategies. Given the need to manage conflicting priorities, think of examples where you've effectively balanced multiple tasks and how you can apply those skills in this role.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Prepare a Word version of your CV, ensuring it is well-structured and free from personal information like your name. Focus on relevant retail experience, leadership skills, and customer service abilities that demonstrate your suitability for the role.
Write a Compelling Supporting Statement: In your supporting statement, address the specific qualities Age UK is looking for, such as teamwork, time management, and IT literacy. Use examples from your past experiences to illustrate how you meet these criteria.
Submit Early: Since Age UK reviews applications throughout the advertising process, submit your application as soon as possible. This increases your chances of being considered for an interview.
How to prepare for a job interview at Age Uk
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail sector and how it aligns with Age UK's mission. Share specific examples of your previous experiences in retail and how they have prepared you for this role.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll be leading a team of volunteers and staff. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past, focusing on delegation and coaching.
✨Highlight Customer Service Experience
Excellent customer service skills are crucial for this role. Be ready to share instances where you've gone above and beyond for customers, and how you ensure a positive shopping experience.
✨Understand Retail Processes and Financial Reports
Familiarise yourself with basic retail processes and financial reports. During the interview, demonstrate your understanding of these concepts and how they can contribute to the store's success.
