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- Tasks: Lead a passionate team in a vibrant charity shop, maximising sales and enhancing customer experiences.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Enjoy competitive salary, 25 days leave, wellbeing days, and excellent pension scheme.
- Other info: Flexible working hours with opportunities for personal growth and recognition.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Experience in retail management and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Age UK has an exciting opportunity to join their fantastic team in Alresford! We are recruiting for a Shop Manager to manage the day to day running of our shop located in the picturesque town of Alresford in the Winchester area.
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience. This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Locations
Store Manager - Winchester area in Alresford, Hampshire employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Winchester area in Alresford, Hampshire
✨Tip Number 1
Get to know the company! Research Age UK and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission to support older people.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've successfully managed a team or improved sales. We want you to demonstrate how your experience aligns with what they’re looking for in a Shop Manager.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. You want to convey that you can lead a team while also being relatable to customers and volunteers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Winchester area in Alresford, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in retail and managing teams, as well as any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and working with a charity. Share specific examples of how you've led teams and achieved results in previous roles. Let us know why you're the perfect fit for Age UK!
Follow the Application Guidelines: Remember to submit your application as a Word document without personal info like your name. This helps us keep things fair and inclusive. We’re all about making the process smooth for everyone, so stick to the guidelines!
Apply Early!: Don’t wait until the last minute! We review applications as they come in, so applying early gives you a better chance. Plus, it shows us you’re keen and ready to jump into the role. Head over to our website and get your application in!
How to prepare for a job interview at Age Uk
✨Know Your Stuff
Before the interview, make sure you understand Age UK's mission and values. Familiarise yourself with their work in supporting older people across the UK. This will help you connect your experience to their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team of staff and volunteers. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or motivated others. Highlight your ability to delegate and coach effectively.
✨Demonstrate Customer Focus
Age UK values excellent customer service. Be ready to discuss how you've created positive shopping experiences in previous roles. Think about specific situations where you went above and beyond for customers or donors, and how that impacted sales or customer satisfaction.
✨Prepare for Practical Questions
Since the role involves handling stock, be prepared for questions about managing inventory and merchandising. You might also be asked how you would handle conflicting priorities or adapt to changes in a retail environment. Think through scenarios and have your responses ready.