At a Glance
- Tasks: Lead a passionate team in a vibrant charity shop, maximising sales and enhancing customer experiences.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Enjoy competitive salary, 25 days annual leave, wellbeing days, and excellent pension scheme.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Experience in retail management and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Age UK has an exciting opportunity to join their fantastic team in Alresford! We are recruiting for a Shop Manager to manage the day to day running of our shop located in the picturesque town of Alresford in the Winchester area. As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK. If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs). Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- Competitive salary
- 25 days annual leave (pro rata for our part-time colleagues)
- Bank holidays
- Annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme
- Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Locations
Store Manager - Winchester area in Alresford, Hampshire, New Alresford employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Winchester area in Alresford, Hampshire, New Alresford
✨Tip Number 1
Get to know the company! Research Age UK and their mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their cause.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve successfully managed a team or resolved conflicts. Be ready to share these experiences to demonstrate your managerial skills.
✨Tip Number 3
Show your passion for retail! Talk about what excites you about working in a shop environment and how you can enhance the customer experience. Let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, early applications are encouraged, so don’t wait around!
We think you need these skills to ace Store Manager - Winchester area in Alresford, Hampshire, New Alresford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight your experience in retail and managing teams, as well as any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for retail and working with a charity. Share specific examples of how you've led teams and achieved results in previous roles. Let us know why you're the perfect fit for Age UK!
Follow the Application Guidelines: Remember to submit your application as a Word document without personal info like your name. This helps us keep things fair and inclusive. We’re all about making the process smooth for everyone, so stick to the guidelines!
Apply Early!: Don’t wait until the last minute to apply! We review applications as they come in, and early birds have a better chance of getting noticed. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at Age Uk
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Age UK's mission and values. Understand how your experience in retail and managing teams aligns with their goals. This will show that you’re not just looking for any job, but that you genuinely care about what they do.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your team in previous roles. Think about specific situations where you’ve successfully delegated tasks or coached someone to improve their performance.
✨Demonstrate Customer Focus
Age UK is all about providing an excellent experience for customers and donors. Be ready to discuss how you’ve handled customer service challenges in the past. Share stories that highlight your ability to listen, adapt, and ensure satisfaction, especially in a retail environment.
✨Be Ready for Practical Questions
Since the role involves lifting stock, be prepared to discuss your physical capability and how you manage time under pressure. You might be asked how you would handle busy periods or conflicting priorities, so think through your strategies for staying organised and efficient.