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- Tasks: Support older people returning home from hospital, ensuring their comfort and safety.
- Company: Join Age UK West Sussex, a charity dedicated to improving lives in later life.
- Benefits: Flexible hours, 28 days leave, professional development, and a supportive team environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Compassionate individuals with strong communication skills; driving license required.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 12982 - 12982 £ per year.
Hours: 18 hours per week - Includes one weekend in every 4 weeks
Salary: £12,982 per annum (based £26,204 FTE, with enhanced weekend rate of £14.54)
Location: Princess Royal Haywards Heath OR East Surrey Hospital Redhill
Closing Date: 17th April 2026
Right to Work: You must have the Right to Work in the UK, we can’t offer sponsorship. We may close this vacancy early if we receive sufficient applications, so please apply as soon as possible.
Make a Real Difference Every Day
Age UK West Sussex, Brighton & Hove (AUKWSBH) is looking for a caring, proactive Take Home & Settle Coordinator to join our Independent Living Team. This rewarding role supports older people as they leave hospital, helping them return home safely, comfortably and confidently. If you’re someone who loves helping others, enjoys working independently and wants to make a meaningful impact in your community, this could be the perfect role for you.
About the Role
As a Take Home & Settle Coordinator, you’ll be a trusted and reassuring presence for older people at a crucial time. Working closely with our Senior Coordinator and Head of Independent Living Services, you’ll help deliver a vital service that reduces hospital readmissions and promotes independence.
What You’ll Be Doing:
- Promote the Take Home & Settle service across hospital wards
- Take referrals from healthcare professionals and assess suitability for discharge
- Use your own vehicle to transport individuals home from hospital
- Provide friendly, practical support immediately after discharge (e.g., making a hot drink, checking food, ensuring heating is on)
- Carry out simple home safety checks (with consent) to identify and reduce risks
- Position hospital‑issued equipment to support safe recovery at home
- Offer information and signposting to further services
- Keep clear, accurate records on our internal database
- Help ensure we meet service targets and quality standards
Working Pattern
18 hours per week on a rolling 4‑week rota – includes one weekend in every 4 weeks (enhanced pay). Some flexibility required depending on client needs.
Who We’re Looking For:
- Compassionate, practical and genuinely passionate about helping older people
- Able to work independently, manage your own workload and make confident decisions
- A strong communicator who can build rapport with clients, families and NHS teams
- Flexible, adaptable and calm under pressure
- A car driver with access to your own vehicle (essential for the role)
Experience in health, care, community or voluntary services is helpful but not essential – your values, empathy and can‑do attitude matter most.
Benefits
We value our team and offer a brilliant benefits package, including:
- Flexible working options
- Ongoing professional development
- 28 days annual leave + bank holidays (pro rata for part‑time roles)
- Blue Light Card eligibility
- BUPA Employee Assistance Programme (EAP)
- 4 % auto‑enrolment pension with life assurance
- Cycle to Work Scheme
How to Apply
To apply, please read the full Job Description and find out more about us on our website: Welcome to Age UK West Sussex, Brighton and Hove. Then, send us your tailored CV and a covering letter explaining how your skills and experience match the person specification. Applications without a cover letter will not be shortlisted.
As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application. Should you be successful at interview, we’ll make a verbal offer of employment, which will be subject to satisfactory references and a DBS check.
Who We Are
At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go‑to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected, we ensure that no one has to navigate later life alone.
Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected. If you want to make a real difference, come and join us.
Equity, Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age or ability, has the opportunity to thrive. As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age‑friendly employment practices that support people at every stage of life.
We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews or in the workplace, to ensure an inclusive and accessible experience for all applicants. If you require any adjustments during the recruitment process, or need support with your application, please let us know at recruitment@ageukwestsussex.org.uk and we’ll be in touch.
Take Home & Settle Coordinator in Haywards Heath employer: Age UK West Sussex, Brighton and Hove
Contact Detail:
Age UK West Sussex, Brighton and Hove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Take Home & Settle Coordinator in Haywards Heath
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on Age UK West Sussex, Brighton & Hove. Understand their mission and values, and think about how your passion for helping older people aligns with what they do.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the role, like how you would support someone after discharge. Use real-life examples to showcase your skills and experience in a caring environment.
✨Tip Number 3
Show your personality! During the interview, let your genuine passion for helping others shine through. Be friendly and approachable, as building rapport is key in this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Take Home & Settle Coordinator in Haywards Heath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Take Home & Settle Coordinator role. Highlight any relevant experience you have in health, care, or community services, and don’t forget to showcase your compassionate nature!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain how your skills and experiences match the person specification. Be genuine and let your passion for helping older people come through.
Follow the Application Instructions: We want to see your application, so make sure you follow the instructions carefully. Remember, applications without a cover letter won’t be shortlisted, so don’t skip that step!
Apply Early: Don’t wait until the last minute! We may close the vacancy early if we get enough applications, so get your application in as soon as possible through our website. We can’t wait to hear from you!
How to prepare for a job interview at Age UK West Sussex, Brighton and Hove
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Take Home & Settle Coordinator role. Familiarise yourself with the responsibilities and how they impact older people's lives. This will help you articulate why you're a great fit and show your genuine passion for helping others.
✨Showcase Your Compassion
During the interview, share specific examples of how you've demonstrated compassion and support in previous roles or situations. Whether it's through volunteering or personal experiences, showing your empathy will resonate well with the interviewers, especially since this role is all about caring for older people.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the role, or how success is measured. This not only shows your interest but also helps you gauge if the organisation aligns with your values and work style.
✨Demonstrate Flexibility and Problem-Solving Skills
Be ready to discuss scenarios where you've had to adapt quickly or solve problems under pressure. The role requires flexibility and the ability to make confident decisions, so highlighting your experience in these areas will be crucial to impressing the interviewers.