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- Tasks: Help older people access financial support and navigate benefits systems.
- Company: Join Age UK Nottingham and Nottinghamshire, a charity making a real difference.
- Benefits: Enjoy flexible working, 24 days leave, and great employee discounts.
- Why this job: Make a positive impact on people's lives every day.
- Qualifications: Experience in welfare benefits is a plus, but training is provided.
- Other info: Hybrid work model with opportunities for career growth.
The predicted salary is between 24915 - 24915 £ per year.
Positions
- Post 1: Hours: 37 hours per week (full time). Salary: £24,915.80 per annum. Based: Hybrid - home, office and field based in the Mansfield and Ashfield area. Tenure: Fixed Term until 30th September 2026 (with potential for extension).
- Post 2: Hours: 24-30 hours per week (part time). Salary: £24,915.80 per annum (pro rata). Based: Hybrid - home, office and field based in the Mansfield and Newark area. Tenure: Fixed Term until 30th September 2026 (with potential for extension).
About the Role
At Age UK Nottingham and Nottinghamshire, our Advice team is here to make life easier for older and vulnerable people by helping them to get the financial support they are entitled to. From welfare benefit checks to supporting claims and challenging unfair decisions, we ensure people across our communities don’t miss out on what they need to live well. We’re a team of paid staff working closely with dedicated volunteers to deliver advice over the phone and through home or community visits – wherever people need us most. We’re looking for new Advisors to join us. This is a rewarding role where every day you'll make a direct, positive impact on people’s lives.
What you’ll be doing
- Helping people maximise their income through benefits checks and advice
- Supporting people to complete benefit applications and, where necessary, challenge decisions
- Giving relevant information and signposting on other areas which impact on welfare benefits, such as social care, housing options, and local services
About you / What we’re looking for
- Someone with experience in welfare benefits or advice services (training provided to build on what you know)
- Great attention to detail, organisation and communication skills
- Ability to work both independently and as part of a team
- Flexibility to meet the changing needs of the service
Benefits (employee)
As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto‑enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.
How to Apply
For full details please download an application pack from our website. Alternatively, please contact our Human Resources department for an application pack by email to recruitment@ageuknotts.org.uk or telephone 0115 8599 265. Closing date: Monday 24th November 2025 at 9am.
Equal Opportunity
Age UK Nottingham & Nottinghamshire promotes equality and diversity. Registered Charity Number: 1067881
Benefits Advisor x2 in Nottingham employer: Age UK Nottingham & Nottinghamshire
Contact Detail:
Age UK Nottingham & Nottinghamshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Advisor x2 in Nottingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Benefits Advisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Benefits Advisors. Practice your answers, focusing on your experience with welfare benefits and how you've helped others in similar roles. Confidence is key!
✨Tip Number 3
Don’t forget to tailor your approach! When applying through our website, make sure your application highlights your attention to detail and communication skills, as these are crucial for the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Benefits Advisor x2 in Nottingham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what we're looking for, so highlight those relevant bits in your application!
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to reflect our values and the specific role. Mention your experience in welfare benefits or advice services, as that’s a big plus for us.
Show Off Your Communication Skills: As a Benefits Advisor, communication is key! Use clear and concise language in your application. We want to see that you can convey information effectively, so make sure your writing is organised and easy to follow.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll find all the necessary details there. Plus, it shows us you’re keen on joining our team at Age UK Nottingham and Nottinghamshire!
How to prepare for a job interview at Age UK Nottingham & Nottinghamshire
✨Know Your Benefits Inside Out
Make sure you brush up on welfare benefits and the specific services offered by Age UK Nottingham and Nottinghamshire. Familiarise yourself with common issues clients face and how to address them, as this will show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Benefits Advisor, you'll need to communicate effectively with clients. Prepare examples of how you've successfully helped others in the past, whether through advice or support. This will demonstrate your ability to connect with people and provide the assistance they need.
✨Highlight Your Attention to Detail
In this role, accuracy is key. Be ready to discuss situations where your attention to detail made a difference, especially in completing applications or challenging decisions. This will reassure the interviewers that you can handle the responsibilities of the job.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face as a Benefits Advisor. Think about how you would approach helping someone with a complex benefit issue or how you'd adapt to changing needs. Practising these scenarios can help you feel more confident during the interview.
