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- Tasks: Support residents with benefits advice and applications, making a real difference in their lives.
- Company: Join Age UK Nottingham & Nottinghamshire, a charity dedicated to improving lives.
- Benefits: Enjoy 24 days annual leave, flexible working, and great employee discounts.
- Why this job: Make a positive impact in your community while developing valuable skills.
- Qualifications: Experience in welfare benefits is a plus, but training will be provided.
- Other info: Hybrid working model with opportunities for career growth and development.
The predicted salary is between 20000 - 30000 £ per year.
Hours: 37 hours per week
Salary: £24,915.80 per annum
Based: Hybrid - home, office and field based in the Mansfield and Ashfield area
Tenure: Fixed Term until 30th September 2026 (with potential for extension)
What you’ll be doing:
- We’re looking for a new Advisor to join us, with a focus on supporting residents in the Mansfield and Ashfield area. This is a rewarding role where every day you’ll make a direct, positive impact on people’s lives.
- Helping people maximise their income through benefits checks and advice
- Supporting people to complete benefit applications and, where necessary, challenge decisions
- Giving relevant information and signposting on other areas which impact on welfare benefits, such as social care, housing options, and local services
About you:
- Someone with experience in welfare benefits or advice services (training provided to build on what you know)
- Great attention to detail, organisation and communication skills
- Ability to work both independently and as part of a team
- Flexibility to meet the changing needs of the service
Benefits:
- As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (Pro Rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules).
- You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.
How to apply:
For full details please download an application pack from our website. Alternatively, please contact our Human Resources department for an application pack by email to recruitment@ageuknotts.org.uk or telephone 0115 8599 265.
Closing date: Monday 17th November 2025 at 9am
Equality and diversity: Age UK Nottingham & Nottinghamshire promotes equality and diversity.
Benefits Advisor employer: Age UK Nottingham & Nottinghamshire
Contact Detail:
Age UK Nottingham & Nottinghamshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching common questions for Benefits Advisors. Practice your answers and think of examples that showcase your skills in welfare benefits and communication. Confidence is key!
✨Tip Number 3
Tailor your approach for each application. Highlight your relevant experience and how it aligns with the role. Show them you’re not just another applicant but someone who genuinely cares about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Benefits Advisor
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what we're looking for, so highlight those relevant bits in your application!
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to reflect our values and the specific role. Show us why you’re the perfect fit for the Benefits Advisor position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Use bullet points if it helps to convey your message better!
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Age UK Nottingham & Nottinghamshire
✨Know Your Benefits Inside Out
Make sure you brush up on the various welfare benefits and how they work. Familiarise yourself with common issues residents face in the Mansfield and Ashfield area, so you can demonstrate your knowledge and show that you're ready to help.
✨Showcase Your Communication Skills
As a Benefits Advisor, you'll need to communicate effectively with residents. Practice explaining complex information in simple terms. During the interview, be clear and concise in your answers, and don’t hesitate to ask for clarification if you need it.
✨Demonstrate Your Attention to Detail
This role requires great attention to detail, especially when completing benefit applications. Bring examples of how you've successfully managed details in previous roles or situations. Highlighting this skill will show that you’re the right fit for the job.
✨Be Ready to Discuss Flexibility
The job requires flexibility to meet changing needs. Think of examples from your past experiences where you adapted to new challenges or changes in your work environment. This will show that you can handle the dynamic nature of the role.
