At a Glance
- Tasks: Manage customer invoicing, payments, and financial records while supporting a busy finance team.
- Company: Join Age UK North Tyneside, a leading charity supporting older people since 1972.
- Benefits: Gain practical experience, complete a recognised apprenticeship, and develop essential finance skills.
- Other info: Work Monday to Friday, 9am - 5pm, with a one-year apprenticeship programme.
- Why this job: Kickstart your finance career with hands-on experience in a supportive and caring environment.
- Qualifications: GCSEs in English and Maths (minimum grade 4) required; Business Studies and ICT preferred.
The predicted salary is between 31693 - 38735 £ per year.
Support an efficient sales ledger function by managing customer invoicing, income processing, payment receipts, credit control, account enquiries and financial records. Completing a recognised finance apprenticeship, the role offers experience in accounting, customer service and administration, providing a foundation for a finance career.
The Age UK North Tyneside Group was established in 1972 and has grown to become one of the largest local voluntary organisations in the borough. We have over 350 staff and 20 volunteers providing a wide range of services for older people in North Tyneside.
Core Values
- Caring - we display kindness, empathy, and compassion
- Empowering - we invest in people and build confidence
- Inclusive - we engage, involve, and collaborate to achieve more
- Bold - we welcome challenges with confidence
- Proactive - we inspire people to be well motivated, high performing, and flexible
- Diligent - we are responsible, open, honest, and truthful
- Respectful - we always consider people's feelings, rights, and wishes
What You'll Do
- Finance System & Sales Ledger Support: Support finance system implementation, training and process improvements. Manage customer accounts, invoicing, income processing, payment receipts and record maintenance.
- Credit Control & Customer Service: Monitor outstanding balances, contact customers regarding overdue payments, resolve account enquiries, produce statements and maintain accurate communication records.
- Financial Controls & Reporting: Process income, reconcile records, prepare debtor reports, support stock takes, audits and monthly reconciliations, ensuring accuracy and compliance.
- Team & Compliance: Provide administrative support, complete apprenticeship requirements, develop finance system skills, and ensure compliance with financial regulations, GDPR, health & safety, confidentiality and equality policies.
Training Outcome
The role provides an excellent opportunity to develop practical accounting, customer service and administration skills within a busy Finance Department and build a foundation for a future career in finance.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Initiative
Qualifications
- Essential - GCSE - English - 4
- Essential - GCSE - Maths - 4
- Desired - GCSE - Business Studies - 4
- Desired - GCSE - ICT - 4
Course Information
- Course: Accounts or finance assistant (level 2)
- Level: 2
- Route: Legal, finance and accounting
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Monday to Friday 9am - 5pm with an hour lunch.
- Expected Duration: 1 Year
Training Provider: ACCESS TRAINING LIMITED
Finance Apprentice employer: Age UK North Tyneside
Age UK North Tyneside is an excellent employer that values flexibility and work-life balance, offering a hybrid working model that allows for 2-3 days of consultancy each week. With a strong commitment to employee growth and development, the organisation fosters a supportive work culture where your expertise in quality assurance can make a meaningful impact on the community. Join us to contribute to enhancing operational controls and service quality while enjoying the unique advantages of working in a purpose-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Apprentice
✨Get Involved with Campus Recruitment Events
Apprenticeships in banking and financial services often come through campus recruitment days. Keep an eye out for events hosted by your university or local banks, as these can be golden opportunities for us to meet recruiters face-to-face and make a great first impression.
✨Engage with Professional Bodies
Join organisations like the Institute of Chartered Accountants or the Chartered Institute of Banking. These memberships can provide valuable resources and networking opportunities, plus, they often have dedicated sections for apprenticeships and early-career roles that can point us in the right direction.
✨Follow the Right Companies on Social Media
Banks and financial services firms love to share their stories on social media! Follow companies like Age UK North Tyneside to keep up with their latest apprenticeship opportunities and insider news. Engaging with their posts could give us an edge when it comes to the application.
✨Utilise Your University’s Career Service
Your university's career service is a treasure trove of information for apprenticeships in banking. They often have connections to employers like Age UK North Tyneside, so don't hesitate to tap into their resources and advice!
We think you need these skills to ace Finance Apprentice
Some tips for your application 🫡
Show Off Your Maths Skills:In the banking and financial services sector, being good with numbers is a must! Make sure to highlight any relevant maths qualifications or experience in your application, as well as any projects or coursework that demonstrate your analytical skills.
Emphasise Your Willingness to Learn:As this is an apprenticeship, companies like Age UK North Tyneside want to see your enthusiasm for the industry and your eagerness to learn. In your cover letter, chat about why you’re interested in banking and any specific areas you’re excited to explore. Show them that you’re ready to soak up knowledge like a sponge!
Highlight Relevant Experience (Even If It's Limited):Whether it's a part-time job, volunteer experience, or even a school project, mention any relevant experience related to banking or finance. This could include customer service roles or any projects where you handled budgeting. We’re all about showing how you can apply your skills, even if they’re from unconventional backgrounds.
Tailor Your CV for Impact:Make sure your CV isn’t just a list of duties. Tailor it to reflect skills that appeal to financial services, like attention to detail and communication skills. Don’t forget to keep it clear and concise, showing how you’re a perfect fit for the apprenticeship at Age UK North Tyneside!
How to prepare for a job interview at Age UK North Tyneside
✨Brush Up on Financial Principles
Since you're diving into the banking and financial sector with an apprenticeship, it’s crucial to familiarise yourself with key concepts like interest rates, investment strategies, and basic financial accounting. Make sure you can share your understanding of these principles during the interview, as they'll likely pop up in practical scenarios.
✨Be Ready for Scenario-Based Questions
In the world of banking, interviewers love to throw real-world scenarios at you. Prepare for questions that ask how you'd handle customer inquiries or solve financial challenges. Practising these types of situational responses can really showcase your problem-solving skills and customer service abilities, both of which are essential in this field.
✨Show Your Eagerness to Learn
As an apprenticeship candidate, what's going to set you apart is your motivation to learn and grow in the role. Be sure to express your excitement about entering the banking world and highlight any steps you've already taken to educate yourself, whether through courses, workshops, or relevant hobbies.
✨Prepare Your Questions About Company Culture
When interviewing with Age UK North Tyneside, don’t shy away from asking about their company culture and training programmes for apprentices. This shows that you're not only focused on the role but also interested in how you'll fit within the team, which is a major factor for your future success in the apprenticeship.
