Triage Support Volunteer - Flexible Hours & Training in Norwich
Triage Support Volunteer - Flexible Hours & Training

Triage Support Volunteer - Flexible Hours & Training in Norwich

Norwich Volunteer 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Handle calls and messages, providing essential information to support older people.
  • Company: Local charity dedicated to helping older individuals in the UK.
  • Benefits: Flexible hours, valuable training, and the chance to make a difference.
  • Why this job: Join a meaningful cause and gain experience in social care or public services.
  • Qualifications: Background in social care or public services preferred.
  • Other info: Minimum commitment of 3 hours a week with flexible scheduling.

The predicted salary is between 13 - 16 £ per hour.

A local charity supporting older people in the UK is looking for Triage Support volunteers based in Norwich. This role involves handling calls and messages through the helpline, providing essential information about services, and requires a commitment to training.

Ideal for individuals with a background in social care or public services. Flexible working hours available, ideally 3 hours a week minimum.

Triage Support Volunteer - Flexible Hours & Training in Norwich employer: Age UK Norfolk

Join a compassionate local charity in Norwich that values its volunteers and offers a supportive work culture. With flexible hours and comprehensive training, this role not only allows you to make a meaningful impact on the lives of older people but also provides opportunities for personal growth and development within the community. Be part of a dedicated team that prioritises social care and public service, making every hour you contribute truly rewarding.
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Contact Detail:

Age UK Norfolk Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Triage Support Volunteer - Flexible Hours & Training in Norwich

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the charity sector. A personal recommendation can go a long way in landing that Triage Support Volunteer role.

✨Tip Number 2

Practice your phone skills! Since this role involves handling calls, it’s crucial to be comfortable on the phone. Try role-playing with a friend to get used to answering questions and providing information clearly.

✨Tip Number 3

Show your passion for helping others! When you get the chance to chat with the charity, make sure to express why you’re interested in supporting older people. Your enthusiasm can really set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got all the info you need about the Triage Support Volunteer position, and applying directly can help us see your application faster. Let’s get you started on this rewarding journey!

We think you need these skills to ace Triage Support Volunteer - Flexible Hours & Training in Norwich

Communication Skills
Customer Service
Empathy
Problem-Solving Skills
Time Management
Active Listening
Knowledge of Social Care Services
Teamwork

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for helping older people shine through. We want to see why you’re excited about this role and how your background in social care or public services makes you a great fit!

Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills. We love seeing how your unique journey aligns with the Triage Support role, so don’t hold back on sharing those stories!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you want to volunteer with us.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Triage Support Volunteer position. We can’t wait to hear from you!

How to prepare for a job interview at Age UK Norfolk

✨Know the Charity Inside Out

Before your interview, take some time to research the charity's mission, values, and the specific services they provide. Understanding their work with older people in the UK will show your genuine interest and commitment to the role.

✨Highlight Relevant Experience

If you have a background in social care or public services, make sure to bring that up during the interview. Share specific examples of how your experience can benefit the charity and the individuals they support.

✨Prepare for Common Questions

Think about the types of questions you might be asked, such as how you would handle difficult calls or provide support to vulnerable individuals. Practising your responses can help you feel more confident and articulate during the interview.

✨Show Your Flexibility

Since the role offers flexible hours, be ready to discuss your availability and how you can commit to at least 3 hours a week. This shows that you're adaptable and willing to meet the charity's needs.

Triage Support Volunteer - Flexible Hours & Training in Norwich
Age UK Norfolk
Location: Norwich

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