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- Tasks: Teach older people how to use tablets/iPads and connect them with loved ones.
- Company: Age UK Norfolk, a charity dedicated to supporting older people in the community.
- Benefits: Flexible hours, valuable experience, and the chance to make a real difference.
- Why this job: Empower older generations and help bridge the digital divide in your community.
- Qualifications: No specific qualifications needed, just patience and a willingness to help.
- Other info: Join a supportive team and gain rewarding volunteer experience.
Overview
Role: Age UK Norfolk’s digital inclusion team offers a lifeline to many older people in Norfolk who feel isolated and disconnected due to lack of technical ability. As a result of Covid-19 we have seen many organisations and individuals use more online services than ever before. They have found many older people are being left behind by these changes, making them more isolated. In order to help older people Age UK Norfolk have set up Let’s Get Digital. They are asking you to teach an older person how to use a tablet/iPad, either their own or one that can be loaned to them over a period of time.
What you will teach
The content you teach will vary depending on the person’s needs. Some may only want to learn the basics, for example setting up Whatsapp and answering video calls from family and friends. Others may need more advanced support, for example online shopping. Throughout this time you will be supported by the digital inclusion team, so if you have any questions or need any support you can contact them.
Responsibilities
The main purpose is to make a weekly phone call to an older person (or persons) in Norfolk to teach them how to use a tablet/iPad.
Time commitment
Flexible hours.
About the organisation
Age UK Norfolk is an independent, local charity. They have 75 years’ experience of supporting older people and their families living in Norfolk. They raise their own funds and fundraise locally to provide vital services across the county.
Their relationship with other Age UK charities allows them to share knowledge and expertise, and to actively promote the wellbeing of older people through collective national and local campaigning.
They are proud to be making Norfolk a great place to grow older.
How to apply
If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –
E: volhub@merchantsplace.co.uk
T: 01263 519454
Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website
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Digital Inclusion Champion Volunteer – VH244 employer: Age UK Norfolk
Contact Detail:
Age UK Norfolk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Inclusion Champion Volunteer – VH244
✨Tip Number 1
Get to know the organisation! Research Age UK Norfolk and their mission. Understanding their values will help you connect better during your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your teaching skills! Before you start, try explaining tech concepts to friends or family. This will help you find simple ways to communicate complex ideas, which is key when working with older people.
✨Tip Number 3
Be patient and empathetic! Remember, many older folks might feel overwhelmed by technology. Approach each session with kindness and understanding, and celebrate their progress, no matter how small.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application goes directly to the right people. Plus, it shows you’re proactive and keen to get involved with the digital inclusion team.
We think you need these skills to ace Digital Inclusion Champion Volunteer – VH244
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and any relevant experiences you have.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Digital Inclusion Champion. Mention specific examples of how you've helped others or used technology in your life.
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon to ensure your message comes across effectively.
Apply Through Our Website: We encourage you to apply directly through our website! It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role there too.
How to prepare for a job interview at Age UK Norfolk
✨Know Your Stuff
Familiarise yourself with the basics of digital devices and common applications like WhatsApp and online shopping. Being able to explain these concepts clearly will show your potential employer that you’re ready to help older people navigate technology.
✨Show Empathy
Understand that many older individuals may feel overwhelmed by technology. During the interview, share examples of how you've been patient and supportive in teaching others, as this will highlight your ability to connect with the target audience.
✨Be Flexible
Since the role involves a flexible time commitment, be prepared to discuss how you can adapt your schedule to meet the needs of the older people you'll be helping. This shows your dedication and willingness to go the extra mile.
✨Ask Questions
Don’t hesitate to ask about the support provided by the digital inclusion team during your interview. This demonstrates your proactive approach and eagerness to learn more about how you can effectively contribute to the organisation's mission.
