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For Companies At a Glance
- Tasks: Help customers find their perfect furniture and enhance sales targets.
- Company: Join Age UK Milton Keynes, a passionate and inclusive team.
- Benefits: Flexible hours, supportive environment, and the chance to make a difference.
- Why this job: Be an ambassador for unique products and create outstanding customer experiences.
- Qualifications: Retail experience is a plus, but enthusiasm and communication skills matter most.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
Overview
We are looking for an experienced and flexible Customer Sales Advisor for 16 hours per week, to work in our Milton Keynes Home & Furniture store. We are looking for a free-thinking, hard-working and passionate individual who will give a one-of-a-kind, outstanding customer experience and truly represent Age UK Milton Keynes in the best possible way. You will be an ambassador for Age UK Milton Keynes products, welcoming customers into the store, assessing their requirements and helping them find new and preloved items that meet their needs.
Responsibilities
- Help our customers find their perfect item with a view to enhance and deliver sales targets
- Showcase an amazing customer experience that enables customers to feel comfortable and relaxed
- Provide key information on items to help match with the customer’s needs
- Deliver high visual merchandising standards; ensuring the store housekeeping standards are continually achieved by using the tools available and adhering to VM guidelines
- General housekeeping, cleaning and furniture moves may be required
- This role includes some key holder responsibilities including opening/closing the store
Qualifications / Person Specification
- Experience within a retail or service environment, particularly with a lifestyle brand would be ideal but not essential
- Flexibility to work weekends and in line with store opening hours and operating needs
- An enthusiasm for furniture and confidence to share this with our customers
- Excellent communication skills, able to build relationships with a diverse team
- Resilience and an energetic approach to work, our Home & Furniture store does get busy, and the role can be physically & mentally demanding particularly when dealing with large numbers of customers, stock, and deliveries
- Results oriented and proud to contribute to the team by achieving personal and store targets and objectives
- Professional, but also authentic and passionate about what you do
At Age UK Milton Keynes, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.
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Customer Sales Advisor - Home & Furniture Store employer: Age UK Milton Keynes
Contact Detail:
Age UK Milton Keynes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor - Home & Furniture Store
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Age UK Milton Keynes. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an outstanding customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you walk into the store for your interview, make sure you look professional yet approachable. You want to reflect the vibe of the Home & Furniture store while also showing that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Customer Sales Advisor - Home & Furniture Store
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for furniture and customer service shine through. We want to see how you can bring that passion to our store and create a welcoming atmosphere for our customers.
Tailor Your Experience: Make sure to highlight any relevant experience in retail or service environments. Even if it’s not directly related to furniture, we’re interested in how your skills can translate into providing an outstanding customer experience.
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share your personal experiences and how they’ve shaped your approach to customer service – we love hearing unique stories!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Age UK Milton Keynes
✨Know Your Products
Before the interview, take some time to familiarise yourself with the types of furniture and home items that Age UK Milton Keynes offers. Being able to discuss specific products and how they can meet customer needs will show your enthusiasm and knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about situations where you went above and beyond to help a customer, as this role is all about creating a welcoming environment for shoppers.
✨Demonstrate Flexibility and Team Spirit
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to adapt. Highlight any previous experiences where you worked well within a team, especially in busy retail environments.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's approach to visual merchandising or how they measure success in customer satisfaction. This shows your genuine interest in the role and the company.