At a Glance
- Tasks: Coordinate support services for older people, ensuring smooth operations and high-quality care.
- Company: Join a compassionate team dedicated to enhancing the lives of vulnerable individuals.
- Benefits: Flexible hours, 25 days leave, training, and discounts at popular shops.
- Other info: Enjoy a friendly culture with opportunities for growth and development.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in coordination, strong communication, and a passion for supporting older people.
The predicted salary is between 27664 - 27664 € per year.
Location: Padiham, covering East Lancashire.
Salary: £27,664 full time equivalent.
Hours: 28 hours per week (over 4 or 5 days, including Thursday and Friday).
As a Support At Home Coordinator for East Lancashire you’ll be at the heart of our service, bringing together people, schedules, and support to ensure everything runs smoothly.
Responsibilities
- Coordinate and manage staff rotas to ensure reliable, efficient service delivery.
- Match Support At Home Workers to service users based on needs, preferences, and location.
- Act as the main point of contact for staff, service users, and families.
- Support, motivate, and guide a team of Support At Home Workers.
- Monitor service quality and ensure high standards are maintained.
- Respond to changes, escalations, or concerns in a timely and compassionate way.
- Maintain accurate records and ensure compliance with policies and regulations.
- Work collaboratively with colleagues and external professionals to support service user wellbeing.
- Manage continuous development of the service in your area and maintain service standards, ensuring quality and long-term sustainability.
Working in a varied and fast‑paced environment, you will use your robust decision‑making skills whilst maintaining a strong understanding and empathy for the issues affecting older people.
Qualifications
- Experienced in coordinating or managing staff or services.
- Understanding of the needs of older or vulnerable people.
- Highly organised with excellent coordination and planning skills.
- A confident communicator who builds positive relationships easily.
- Compassionate, with a genuine passion for supporting older people.
- Able to manage competing priorities and adapt to changing demands.
- Experience in a care, support, or community services environment (desirable).
- Comfortable using IT systems for scheduling and record‑keeping.
Benefits
- Full training and comprehensive induction to ensure you have the support you need to succeed and thrive in your new role.
- A friendly and inclusive culture.
- Flexible working options.
- 25 days annual leave + bank holidays, increasing to 30 with length of service.
- Workplace pension scheme.
- Access to Employee Assistance Programme.
- Staff discount card for hundreds of High Street shops and online services.
- Blue Light card eligibility.
- Travel expenses will be paid for all journeys required for work, excluding travel from home to base.
The role requires a full driving licence, business insurance, and an enhanced DBS check.
Support At Home Coordinator in Padiham employer: Age UK Lancashire
As a Support At Home Coordinator in Padiham, you will join a compassionate and inclusive team dedicated to enhancing the lives of older people in East Lancashire. We offer flexible working options, comprehensive training, and a supportive work culture that prioritises employee wellbeing and growth. With generous annual leave and a range of benefits, including a staff discount card and travel expense coverage, we are committed to providing a rewarding and meaningful employment experience.
StudySmarter Expert Advice🤫
We think this is how you could land Support At Home Coordinator in Padiham
✨Tip Number 1
Network like a pro! Reach out to people in the care and support sector, especially those who work in roles similar to the Support At Home Coordinator. You never know who might have a lead on a job or can give you insider tips on landing that perfect role.
✨Tip Number 2
Prepare for interviews by practising common questions related to coordinating and managing staff. Think about your experiences and how they relate to the needs of older or vulnerable people. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the best fit for the Support At Home Coordinator position.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, we love seeing applications from motivated candidates like you!
We think you need these skills to ace Support At Home Coordinator in Padiham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Support At Home Coordinator role. Highlight your experience in coordinating staff and your understanding of the needs of older people, as this will show us you’re a great fit for the position.
Showcase Your Communication Skills:As a confident communicator, it’s important to demonstrate how you build positive relationships. Use examples from your past experiences where you’ve successfully interacted with staff, service users, or families to illustrate your skills.
Emphasise Your Organisational Skills:We’re looking for someone who is highly organised and can manage competing priorities. Share specific instances where you’ve juggled multiple tasks or adapted to changing demands, as this will help us see your ability to thrive in a fast-paced environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Age UK Lancashire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support At Home Coordinator. Familiarise yourself with coordinating staff rotas, matching support workers to service users, and maintaining service quality. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Support At Home Coordinator, you'll need to communicate effectively with staff, service users, and families. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will demonstrate your ability to connect with others and handle sensitive situations with compassion.
✨Highlight Your Organisational Skills
Being highly organised is crucial for this role. Bring up specific instances where you've managed competing priorities or adapted to changing demands. You could even mention any IT systems you've used for scheduling and record-keeping, as this will show you're ready to hit the ground running.
✨Demonstrate Your Passion for Care
Make sure to convey your genuine passion for supporting older people during the interview. Share personal stories or motivations that led you to pursue a career in care. This will help the interviewers see that you not only have the skills but also the heart for the job.
