Customer Service Volunteer: Langney Road, Eastbourne
Customer Service Volunteer: Langney Road, Eastbourne

Customer Service Volunteer: Langney Road, Eastbourne

Eastbourne Volunteer 500 - 1500 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, manage sales, and help keep the shop looking fabulous.
  • Company: Exciting new charity shop supporting local older people.
  • Benefits: Make friends, gain experience, and contribute to a great cause.
  • Other info: Flexible shifts available; perfect for students looking to volunteer.
  • Why this job: Be the friendly face of our charity and make a real difference in the community.
  • Qualifications: No special skills needed; just a positive attitude and willingness to learn.

The predicted salary is between 500 - 1500 £ per month.

We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team. Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area.

Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do. As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.

You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don’t worry, we will show you how) and handling money and sales. When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.

You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its best. You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.

Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity. It would be ideal if you could volunteer one shift a week, which is about four hours but we’re also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.

If you are 16 years or older please follow the provided link.

Customer Service Volunteer: Langney Road, Eastbourne employer: Age UK East Sussex Volunteers

Joining our new Charity Shop in Langney Road, Eastbourne offers a unique opportunity to be part of a vibrant community hub dedicated to supporting older people. As a Customer Service Volunteer, you'll enjoy a friendly and inclusive work culture, receive comprehensive training, and have the chance to develop valuable skills while making meaningful connections with customers and fellow volunteers. Your contributions will directly impact the lives of local residents, making this role not just a job, but a rewarding experience.
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Contact Detail:

Age UK East Sussex Volunteers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Volunteer: Langney Road, Eastbourne

✨Tip Number 1

Get to know the charity! Before you apply, take a moment to learn about their mission and values. This will help you connect with the team and show that you're genuinely interested in making a difference.

✨Tip Number 2

Be yourself during the interview! The charity is looking for friendly faces who can engage with customers. So, let your personality shine through and don’t be afraid to share your passion for helping others.

✨Tip Number 3

Ask questions! When you get the chance, inquire about the role and the team. This shows that you’re keen and ready to jump in. Plus, it’ll help you understand what’s expected of you as a volunteer.

✨Tip Number 4

Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, you’ll find all the info you need about the role and how you can make an impact in your community.

We think you need these skills to ace Customer Service Volunteer: Langney Road, Eastbourne

Customer Service Skills
Communication Skills
Teamwork
Cash Handling
Merchandising
Attention to Detail
Adaptability
Basic IT Skills
Problem-Solving Skills
Interpersonal Skills

Some tips for your application 🫡

Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your interests and what makes you tick.

Show Your Passion: Make sure to express why you’re excited about volunteering with us. Whether it’s your love for helping others or a desire to support the local community, we want to hear it!

Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and stick to the point to make it easy for us to see why you’d be a great fit.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your volunteering journey with us.

How to prepare for a job interview at Age UK East Sussex Volunteers

✨Know the Charity's Mission

Before your interview, take some time to research the charity's mission and values. Understanding how they support older people in the community will help you connect with the interviewers and show your genuine interest in their work.

✨Show Your People Skills

As a Customer Service Volunteer, you'll be interacting with customers and donors regularly. Be prepared to share examples of how you've successfully engaged with people in the past, whether through volunteering or other experiences. This will demonstrate your ability to be the welcoming face of the charity.

✨Practice Using Technology

Since you'll be using a touch screen device for the till, it’s a good idea to familiarise yourself with similar technology beforehand. If you have access to a tablet or smartphone, practice navigating apps and using touch features to boost your confidence.

✨Be Flexible and Open-Minded

The role requires a willingness to adapt to various tasks, from merchandising to handling donations. During the interview, express your flexibility and eagerness to learn new skills. This attitude will resonate well with the team looking for enthusiastic volunteers.

Customer Service Volunteer: Langney Road, Eastbourne
Age UK East Sussex Volunteers
Location: Eastbourne

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