At a Glance
- Tasks: Lead a passionate team to promote healthy lifestyles and support older residents in Croydon.
- Company: Age UK Croydon, dedicated to helping people age well.
- Benefits: Competitive salary, 28 days leave, professional development, and hybrid working.
- Other info: Join a supportive team with opportunities for growth and innovation.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in service management and a passion for health and wellbeing.
The predicted salary is between 39780 - 39780 € per year.
Reporting to: Programmes Director
Responsible for: Staff and volunteers
Salary: £39,780
Contract: 35 hours weekly
Pension: Auto enrolment applies
Other Benefits: 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working
Location: Hybrid working, with regular travel in Croydon
Office: Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH
Background to Role: Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining exercise, health checks, health talks and social engagement in a variety of local settings.
About the Role: We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part-time Project Officers, 2 x Dementia Project officers, 1 x Dementia Service Coordinator and a great team of volunteers. Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well”. An important element of this role will be looking for opportunities to develop existing services and introducing new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Duties will include (but are not limited to):
- Monitor and manage workload, organise schedules, ensuring that services are delivered effectively
- Ensure quality processes are followed for service delivery against key performance indicators
- Oversee and monitor accurate data recording and monitoring
- Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place
- Oversee recruitment and support for volunteers across the service
- Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
This list is not exhaustive.
Closing date for applications: 9 a.m. 12 June 2026
Interview Dates: 19th and 22nd June 2026
This post is subject to a Disclosure and Barring Service check.
Healthy Lifestyles Service Manager in London employer: Age UK Croydon
Age UK Croydon is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where employees are encouraged to grow both personally and professionally. With a strong focus on health and wellbeing, the organisation offers generous benefits such as 28 days of annual leave, professional development opportunities, and a hybrid working model that promotes work-life balance. Joining Age UK Croydon means being part of a passionate team committed to making a meaningful impact in the lives of older residents in Croydon.
StudySmarter Expert Advice🤫
We think this is how you could land Healthy Lifestyles Service Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend local events, workshops, or even online webinars related to healthy lifestyles. You never know who might have a lead on your dream job!
✨Show Off Your Passion
When you get the chance to chat with potential employers, let your enthusiasm for promoting healthy lifestyles shine through. Share your ideas on how to engage the community and improve services – it’ll make you stand out!
✨Follow Up After Interviews
Don’t just sit back after an interview! Send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds.
✨Apply Through Our Website
Make sure to apply directly through our website for the best chance of landing that Healthy Lifestyles Service Manager role. We love seeing applications come through our platform, and it helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Healthy Lifestyles Service Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing health services and working with diverse teams. We want to see how your skills align with our mission at Age UK Croydon!
Show Your Passion:Let your enthusiasm for promoting healthy lifestyles shine through! Share any relevant experiences or projects that demonstrate your commitment to improving the lives of older people in Croydon.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Age UK Croydon
✨Know Your Stuff
Make sure you understand the mission of Age UK Croydon and the specifics of the Healthy Lifestyles Service. Familiarise yourself with their current programmes and think about how your experience aligns with their goals, especially in addressing health inequalities.
✨Showcase Leadership Skills
As a Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, staff development, and volunteer management. Highlight your ability to motivate and support others.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing workloads or ensuring quality service delivery. Think through potential challenges in the role and prepare your responses, demonstrating your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This shows your genuine interest and helps you assess if it's the right fit for you. Consider asking about future service developments or how they measure success in their programmes.