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- Tasks: Lead a passionate team to promote healthier lifestyles and support older residents in Croydon.
- Company: Age UK Croydon, dedicated to helping people age well.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in service management and a passion for health and wellbeing.
- Other info: Join a supportive team with a mission to address health inequalities.
The predicted salary is between 39000 - 54600 £ per year.
Reporting to: Programmes Director
Responsible for: Staff and volunteers
Salary: £39,000
Contract: Permanent / 35 hours weekly
Pension: Auto enrolment applies
Location: Hybrid working, with regular travel in Croydon
Office: Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH
Background to Role
Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining exercise, health checks, health talks and social engagement in a variety of local settings.
About The Role
We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers, 2 x Dementia Project officers, 1 x Dementia Carers Group Support Adviser and a great team of volunteers. Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage "Act Now Age Well". An important element of this role will be looking for opportunities to develop existing services and introduce new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Responsibilities
- Monitor and manage workload, organise schedules, ensuring that services are delivered effectively.
- Ensure quality processes are followed for service delivery against key performance indicators.
- Oversee and monitor accurate data recording and monitoring.
- Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
- Oversee recruitment and support for volunteers across the service.
- Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression.
This list is not exhaustive.
Application
To apply please visit www.ageuk.org.uk/croydon for an application pack. You can also send an email to Executive.Assistant@ageukcroydon.org.uk to receive an application pack. CV's will not be accepted. Please ensure that your application demonstrates how your experience, skills and abilities meet the criteria set out in the Person Specification and provide specific examples of these. Please also ensure you complete the equal opportunities monitoring form. Completed application forms should be signed and sent to: Executive.Assistant@ageukcroydon.org.uk
If you would like to discuss this role before applying, please email Susan at: Susan.Underhill@ageukcroydon.org.uk
Applications sent by post should be marked confidential and for the attention of: Human Resources, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH
Closing date for applications: 9am, Monday 9th March 2026
Interview Dates: Monday, 16th March 2026
This post is subject to a Disclosure and Barring Service check.
Healthier Lifestyles Service Manager in London employer: Age UK Croydon
Contact Detail:
Age UK Croydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthier Lifestyles Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those connected to Age UK Croydon. Attend local events or workshops to meet potential colleagues and get your name out there.
✨Tip Number 2
Prepare for the interview by researching Age UK Croydon’s mission and values. Think about how your experience aligns with their goals, especially around addressing health inequalities and engaging older residents.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and projects in the past. Use specific examples that highlight your ability to motivate staff and volunteers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Age UK Croydon team.
We think you need these skills to ace Healthier Lifestyles Service Manager in London
Some tips for your application 🫡
Show Us Your Passion: When you're writing your application, let your enthusiasm for promoting healthier lifestyles shine through. We want to see how your values align with our mission at Age UK Croydon!
Be Specific: Make sure to provide specific examples of your experience and skills that match the criteria in the Person Specification. We love seeing real-life stories that demonstrate your capabilities!
Follow the Instructions: Remember, we’re not accepting CVs, so stick to the application form! Make sure you complete all sections, including the equal opportunities monitoring form, to keep things smooth for us.
Reach Out if You Need Help: If you have any questions about the role or the application process, don’t hesitate to drop Susan an email. We’re here to help you put your best foot forward!
How to prepare for a job interview at Age UK Croydon
✨Know Your Stuff
Make sure you understand the mission of Age UK Croydon and the specifics of the Healthier Lifestyles Service. Familiarise yourself with their current activities and think about how your experience aligns with their goals, especially in addressing health inequalities.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on staff development and volunteer engagement. Be ready to discuss your approach to supervision and appraisals.
✨Think About Growth Opportunities
The role involves expanding services. Come prepared with ideas on how to develop existing services or introduce new ones. This shows your initiative and understanding of the community's needs, particularly for younger older people.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the organisation's future plans, team dynamics, and how they measure success. This not only shows your interest but also helps you gauge if it's the right fit for you.