At a Glance
- Tasks: Coordinate and develop dementia services, supporting individuals and their carers in the community.
- Company: Join Age UK Croydon, a compassionate organisation dedicated to improving lives.
- Benefits: Hybrid working, competitive salary, and a supportive team environment.
- Other info: Exciting opportunity for growth and impact in a vital service.
- Why this job: Make a real difference in the lives of those affected by dementia.
- Qualifications: Experience in service coordination and a passion for community support.
The predicted salary is between 18800 - 23800 € per year.
The Dementia Service Co‐ordinator is a newly created role responsible for coordinating and developing Age UK Croydon’s Dementia Service. The role offers diverse responsibilities across development, supervision, and facilitation, providing an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers, and the wider community. The service currently offers six monthly Memory Tree Cafés for people living with mild to moderate dementia and their carers, alongside co‐located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.
The role has two main areas of responsibility:
- Coordinating, facilitating and expanding the existing café and carers' group;
- Developing a new preventative strand of the service focused on providing information and advice to residents aged 50+ on raising awareness of dementia, promoting brain health and reducing the risk of developing dementia.
Post holders will ensure effective delivery, monitoring and evaluation of the dementia-related services across the borough. Responsibilities include supervising and working with the staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafés and carers' support groups, building and maintaining positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders (including health professionals and voluntary organisations) to develop and promote the service.
Age UK Croydon is reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to implement the review's recommendations, ensuring improvements and new monitoring systems are embedded across the service.
To apply, please visit www.ageuk.org.uk/croydon for an application pack or send an email to executive.assistant@ageukcroydon.org.uk to receive an application pack. CVs will not be accepted. Applications should demonstrate how your experience, skills and abilities meet the criteria set out in the Person Specification and provide specific examples of these. Please also complete the equal opportunities monitoring form. Completed application forms should be signed and sent to: executive.assistant@ageukcroydon.org.uk. Applications sent by post should be marked confidential and for the attention of Recruitment, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH.
Closing date for applications: 9am, 4th March 2026 (Extended until 11th March 2026). Interview dates: 17th March 2026. Please note this role is subject to an enhanced DBS check.
Dementia Service Co-ordinator in London employer: Age UK Croydon
Age UK Croydon is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the community. With opportunities for professional growth and development in the vital field of dementia care, staff can make a meaningful impact while enjoying the flexibility of hybrid working across various community locations. Join us in shaping a service that truly makes a difference in the lives of those living with dementia and their carers.
StudySmarter Expert Advice🤫
We think this is how you could land Dementia Service Co-ordinator in London
✨Tip Number 1
Get to know the organisation! Research Age UK Croydon and their Dementia Service. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the team, plus it shows your initiative and enthusiasm for the position.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the responsibilities of the Dementia Service Co-ordinator. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Dementia Service Co-ordinator in London
Some tips for your application 🫡
Show Us Your Passion:When you're writing your application, let your enthusiasm for supporting people living with dementia shine through. We want to see how much you care about making a difference in the community!
Be Specific:Use concrete examples from your past experiences that align with the role's responsibilities. We love seeing how you've coordinated or facilitated similar services before, so don't hold back on the details!
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We appreciate when applicants take the time to connect their background to what we're looking for.
Follow the Instructions:Remember, we only accept applications through our website, so make sure to follow the guidelines provided. This shows us that you can pay attention to detail and follow processes, which is super important for this role!
How to prepare for a job interview at Age UK Croydon
✨Know Your Stuff
Make sure you understand the role of a Dementia Service Co-ordinator inside out. Familiarise yourself with Age UK Croydon's current dementia services, especially the Memory Tree Cafés and support groups. Being able to discuss these in detail will show your genuine interest and commitment.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to coordinate teams, develop services, and engage with the community. Highlight any experience you have in working with vulnerable populations or in health and social care settings, as this will be crucial for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the future direction of the dementia service, how they measure success, or what challenges they currently face. This shows that you're not just interested in the job, but also in contributing to the organisation's mission.
✨Be Personable and Approachable
As a Dementia Service Co-ordinator, you'll need to create a welcoming environment. During the interview, let your personality shine through. Smile, maintain eye contact, and show empathy when discussing the needs of those living with dementia and their carers. This will help convey that you’re the right fit for the team.
