At a Glance
- Tasks: Coordinate and develop Age UK Croydon's Dementia Service, supporting those living with dementia.
- Company: Join Age UK Croydon, a community-focused organisation making a real difference.
- Benefits: Hybrid working, competitive salary, and a supportive team environment.
- Other info: Exciting opportunity for career growth in a meaningful role.
- Why this job: Shape vital services for dementia care and support the community.
- Qualifications: Experience in service coordination and a passion for community support.
The Dementia Service Co‑ordinator is a newly created role responsible for coordinating and developing Age UK Croydon’s Dementia Service. The role offers diverse responsibilities across development, supervision, and facilitation, providing an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers, and the wider community.
The service currently offers six monthly Memory Tree Cafés for people living with mild to moderate dementia and their carers, alongside co‑located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues.
The role has two main areas of responsibility:
- Coordinating, facilitating and expanding the existing café and carers’ group.
- Developing a new preventative strand of the service focused on providing information and advice to residents aged 50+ on raising awareness of dementia, promoting brain health and reducing the risk of developing dementia.
Post holders will ensure effective delivery, monitoring and evaluation of the dementia-related services across the borough. Responsibilities include supervising and working with the staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafés and carers’ support groups, building and maintaining positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders (including health professionals and voluntary organisations) to develop and promote the service.
Age UK Croydon is reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to implement the review’s recommendations, ensuring improvements and new monitoring systems are embedded across the service.
To apply, please visit www.ageuk.org.uk/croydon for an application pack or send an email to executive.assistant@ageukcroydon.org.uk to receive an application pack. CV’s will not be accepted. Applications should demonstrate how your experience, skills and abilities meet the criteria set out in the Person Specification and provide specific examples of these. Please also complete the equal opportunities monitoring form. Completed application forms should be signed and sent to: executive.assistant@ageukcroydon.org.uk. Applications sent by post should be marked confidential and for the attention of Recruitment, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH.
Closing date for applications: 9am, 4th March 2026 (Extended until 11th March 2026). Interview dates: 17th March 2026. Please note this role is subject to an enhanced DBS check.
Dementia Service Co-ordinator employer: Age UK Croydon
Age UK Croydon is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the community. As a Dementia Service Co-ordinator, you will have the opportunity to make a meaningful impact while benefiting from flexible hybrid working arrangements and professional development opportunities. Join us in shaping vital services for those living with dementia and their carers, all within a collaborative environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Dementia Service Co-ordinator
✨Tip Number 1
Get to know the organisation! Research Age UK Croydon and their Dementia Service. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team, plus it shows your enthusiasm for joining the crew.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the responsibilities of the Dementia Service Co-ordinator. Use specific examples to demonstrate your skills in coordination, supervision, and community engagement.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.
We think you need these skills to ace Dementia Service Co-ordinator
Some tips for your application 🫡
Show Us Your Passion:When you're writing your application, let your enthusiasm for supporting people with dementia shine through. We want to see how much you care about making a difference in the community!
Be Specific:Use concrete examples from your past experiences that relate to the role. We love it when applicants provide clear instances of how they've coordinated or facilitated similar services before.
Tailor Your Application:Make sure to align your skills and experiences with the job description. We’re looking for how you meet the criteria set out in the Person Specification, so don’t hold back on showcasing your relevant abilities!
Follow Our Instructions:Remember, we only accept applications through our website or via email. Make sure to complete all parts of the application pack and send it to the right address. It shows us you can follow directions!
How to prepare for a job interview at Age UK Croydon
✨Know Your Stuff
Make sure you understand the role of a Dementia Service Co-ordinator inside out. Familiarise yourself with Age UK Croydon's current dementia services, especially the Memory Tree Cafés and support groups. Being able to discuss these in detail will show your genuine interest and commitment.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to coordinate teams, develop services, and engage with the community. Think about times you've successfully managed projects or worked with vulnerable groups, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the future of the dementia service, how they measure success, or what challenges they currently face. This shows you're not just interested in the job, but also in contributing to the organisation's goals.
✨Be Personable and Approachable
As a Dementia Service Co-ordinator, you'll be working closely with people living with dementia and their carers. During the interview, let your personality shine through. Show empathy, warmth, and a genuine desire to make a difference in the community. This will help you connect with the interviewers on a personal level.
