At a Glance
- Tasks: Lead a passionate team to promote healthy lifestyles and support older residents in Croydon.
- Company: Age UK Croydon, dedicated to helping people age well.
- Benefits: Competitive salary, 28 days leave, professional development, and hybrid working.
- Other info: Join a supportive team with opportunities for growth and innovation.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in service management and a passion for health and wellbeing.
The predicted salary is between 39780 - 39780 € per year.
Reporting to: Programmes Director
Responsible for: Staff and volunteers
Salary: £39,780
Contract: 35 hours weekly
Pension: Auto enrolment applies
Other Benefits: 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working
Location: Hybrid working, with regular travel in Croydon
Office: Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH
Background to Role: Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining exercise, health checks, health talks and social engagement in a variety of local settings.
About the Role: We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part-time Project Officers, 2 x Dementia Project officers, 1 x Dementia Service Coordinator and a great team of volunteers. Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well”. An important element of this role will be looking for opportunities to develop existing services and introducing new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.
Duties will include (but are not limited to):
- Monitor and manage workload, organise schedules, ensuring that services are delivered effectively
- Ensure quality processes are followed for service delivery against key performance indicators
- Oversee and monitor accurate data recording and monitoring
- Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place
- Oversee recruitment and support for volunteers across the service
- Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
This list is not exhaustive.
Closing date for applications: 9 a.m. 12 June 2026
Interview Dates: 19th and 22nd June 2026
This post is subject to a Disclosure and Barring Service check.
Locations
Healthy Lifestyles Service Manager in Croydon, London, Thornton Heath employer: Age UK Croydon
Age UK Croydon is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where employees are encouraged to grow professionally through ongoing training and development opportunities. With a strong focus on health and wellbeing, the organisation offers a comprehensive benefits package, including a generous annual leave allowance and access to the BUPA Assistance Programme, all while promoting a hybrid working model that allows for flexibility and regular engagement within the vibrant community of Croydon.
StudySmarter Expert Advice🤫
We think this is how you could land Healthy Lifestyles Service Manager in Croydon, London, Thornton Heath
✨Tip Number 1
Network like a pro! Reach out to people in the health and wellbeing sector, especially those connected to Age UK Croydon. Attend local events or workshops to meet potential colleagues and get your name out there.
✨Tip Number 2
Prepare for the interview by researching Age UK Croydon’s mission and values. Think about how your experience aligns with their goals, especially in promoting healthy lifestyles and supporting older residents.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and projects in the past. Highlight any innovative ideas you have for expanding services or improving community engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Age UK Croydon.
We think you need these skills to ace Healthy Lifestyles Service Manager in Croydon, London, Thornton Heath
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Healthy Lifestyles Service Manager role. Highlight your relevant experience and skills that align with our mission at Age UK Croydon. We want to see how you can contribute to our goal of helping people age well!
Show Your Passion:Let your enthusiasm for promoting healthy lifestyles shine through in your application. Share any personal experiences or projects that demonstrate your commitment to health and wellbeing, as this is key to connecting with our values at StudySmarter.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures that we receive all your details correctly and helps us keep track of your application. Plus, it’s the best way to stay updated on your progress with us.
How to prepare for a job interview at Age UK Croydon
✨Know Your Stuff
Make sure you understand the mission of Age UK Croydon and the specifics of the Healthy Lifestyles Service. Familiarise yourself with their current programmes and think about how your experience aligns with their goals, especially in addressing health inequalities.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on staff development, recruitment, and creating a positive work environment. Be ready to discuss how you would support and motivate your team.
✨Think About Growth Opportunities
The role involves expanding services, so come prepared with ideas on how to develop existing services or introduce new ones. Think creatively about how to engage younger older people and encourage them to 'Act Now Age Well'.
✨Prepare for Practical Questions
Expect questions about managing workloads, ensuring quality service delivery, and monitoring performance indicators. Have specific examples ready that demonstrate your ability to handle these responsibilities effectively.
