Scotland based: Blend of office (Edinburgh-based) and home working
35 hours per week
Permanent
Age Scotland is the national charity for older people.
Our vision is that no one in Scotland faces the challenges of older age alone.
We provide older people, their families and carers with high-quality information and advice services and we tackle loneliness through our dedicated friendship programmes.
We campaign and influence on the issues older people tell us they care about. We support and fund hundreds of older people’s groups and community initiatives across the country and deliver workshops to improve people’s quality of life.
We involve and empower people affected by dementia and host national forums for older people from ethnic minorities and the LGBTQ+ community to help address the inequalities they face.,
At Age Scotland, we believe that older people should be able to access trusted information, advice and support when they need it most. We're looking for two enthusiastic and compassionate Advice and Income Maximisation Advisers to join our dedicated team and help make a real difference to the lives of older people across Scotland.
As part of our Helpline team, you will provide high-quality information, advice and income maximisation support to older people, their families and carers. You'll help people understand their rights, access financial support and navigate a range of later-life issues with confidence.
Working in a fast-paced and rewarding environment, you'll contribute to the successful delivery of our advice services and, from time to time, support the delivery of training sessions either virtually or in person.
Experience of providing welfare rights, money advice, benefits advice or income maximisation support would be advantageous, but we also welcome applications from candidates with relevant transferable advice and support experience.
The post will be Scotland-based, with a blend of office (Edinburgh-based) and home working. Age Scotland is a flexible employer, and flexible work patterns are available.
In return for your hard work, enthusiasm and commitment to our values you’ll receive a generous benefits package:
Generous holiday allowance of 39 days (FTE)
A range of learning and development opportunities
Company sick pay
Healthcare benefit through BHSF
Discounted gym membership
Discounts from major retailers
Contributory pension scheme with employer contributions of 9%
A comprehensive package of support though our Employee Assistance Programme
Group life cover up to three times your annual salary
Cycle to work scheme
Paid carers leave and dependents’ support
Enhanced family life policies.
Closing date: 12 noon on Thursday 5 th November 2026
Interviews will take place in person in Edinburgh on Wednesday 18 th November.
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Advice & Income Maximisation Adviser employer: Age Scotland
Age Scotland is an exceptional employer dedicated to making a meaningful impact in the lives of older people across Scotland. With a strong commitment to employee well-being, we offer a generous benefits package, including 39 days of holiday, flexible working arrangements, and extensive learning opportunities. Our inclusive work culture fosters collaboration and empowers staff to drive positive change, making this a rewarding place to grow your career while contributing to vital community initiatives.
