Learning & Development Manager
Learning & Development Manager

Learning & Development Manager

Leeds Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop training programmes to enhance skills across the organisation.
  • Company: Join the UK's top over-50s inclusive jobs board, committed to empowering employees.
  • Benefits: Enjoy flexible working hours and opportunities for personal growth and development.
  • Why this job: Make a real impact by fostering a culture of continuous learning and improvement.
  • Qualifications: Proven experience in learning and development, ideally within financial services.
  • Other info: CIPD qualification or similar is essential; coaching qualifications are a plus.

The predicted salary is between 36000 - 60000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Reports To

Group Head of Human Resources
Location

Thorpe Park, Leeds 15
Hours of Work

37.5 hours per week (hours of work will be flexible and dictated by the needs of the business, therefore it is expected that the successful applicant will work those hours necessary to successfully discharge the duties of the role)
The Role
Overview

  • Drive Learning & Development – including behavioural, people, business and leadership skills – across all businesses in the group to ensure that colleagues, managers and leaders are equipped to develop to their potential and deliver great performance in line with the businesses goals, principles and values.
  • Develop and implement a commercially focused Learning and Development strategy that addresses both current and future needs
  • Foster a culture of learning, development and continuous improvement across all businesses in the Group
  • Support the Head of HR in delivering the wider People strategy

Key Outputs

  • Develop and implement a comprehensive and commercially focused Learning & Development strategy for the Group, aligned with the Group\’s mission statement, principles, and goals.
  • Work in partnership across the business to identify individual, departmental and organisational learning needs, clarify priorities and proactively identify learning solutions to support these. This will include anticipating future needs, and the increasing embedding of automation and AI.
  • Design, develop and oversee the delivery of engaging training programmes, both business wide and bespoke, including:
  • Induction and onboarding (in collaboration with HR)
  • People skills
  • Business development skills
  • Leadership skills
  • Ensuring the planning, scheduling and execution of learning events, in a way that works with business and customer priorities
  • Identify a suite of effective learning solutions to support leadership development
  • Take part in delivering sessions, particularly leadership and management development sessions and/or senior level learning solutions
  • Collaborate with the Compliance Department to ensure strong competency training and development for new starters and existing colleagues, and in providing effective feedback and coaching for customer facing roles
  • Build strong relationships with senior management and other stakeholders to influence L&D practice and ensure buy-in
  • Support teams to work effectively together, delivering localised workshops as appropriate, and including the use of psychometric tools
  • Oversee the businesses e-learning system(s) and facilitate the development of engaging and effective e-learning packages
  • Oversee the delivery of training and development in the business to ensure it is fit for purpose and offers value for money, and that all colleagues have the opportunity to benefit appropriately from opportunities
  • Work across the business to develop an understanding of the progressional/ mandatory qualifications required for our staff
  • Liaise with external providers as necessary to ensure high quality learning, and ensure colleagues undertaking external learning are supported
  • Oversee apprenticeship programmes being undertaken and ensure the business maximises use of the apprenticeship levy.
  • Manage the L&D team including carrying out 1:1s, developing/coaching/mentoring team members as appropriate, role modelling growth and development as a team.
  • Work with the HR team and other colleagues across the business in delivery of IIP standard and other engagement initiatives
  • The Person
    Overview

    • Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels
    • Strategic thinking, able to balance business objectives with best practice
    • Able to work in a fast-paced environment
    • Able to work on own initiative
    • Strong leadership skills

    Skills & Experience
    Mandatory

    • Proven track record in learning and development, preferably in financial services.
    • Familiarity with various learning methodologies and their appropriate use.
    • Able to demonstrate knowledge and experience in all stages of the learning cycle
    • Confident in utilising face to face and virtual/blended teaching methods, coaching, mentoring and other learning methods
    • Experience of collecting and report on the effectiveness of L&D initiatives
    • Appropriate use of technology in L&D, including in training delivery and use of learning management systems
    • Understanding of industry best practices and emerging trends
    • Understanding of commercial drivers and implications for L&D
    • Familiar with working in a regulated environment

    Desirable

    • Financial services sector experience
    • Experience of sales/ customer service / call centre environments
    • Knowledge and understanding of Consumer Duty and Vulnerable Customers
    • Understanding of Training and Competence Framework
    • Line Manager experience

    Qualifications
    Mandatory

    • Good standard of general education
    • CIPD qualification or similar professional L&D qualification

    Desirable

    • Coaching qualification

    #J-18808-Ljbffr

    Learning & Development Manager employer: Age Partnership

    At our Thorpe Park, Leeds location, we pride ourselves on being an exceptional employer that champions a culture of continuous learning and development. As a Learning & Development Manager, you will have the opportunity to shape and implement innovative training strategies that empower our colleagues to reach their full potential while enjoying flexible working hours and a supportive environment. We are committed to fostering employee growth through tailored development programmes and strong leadership support, making this a truly rewarding place to advance your career.
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    Contact Detail:

    Age Partnership Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Learning & Development Manager

    ✨Tip Number 1

    Network with professionals in the Learning & Development field, especially those who have experience in financial services. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and best practices.

    ✨Tip Number 2

    Familiarise yourself with various learning methodologies and tools that are currently being used in the industry. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've successfully implemented L&D strategies in previous roles. Highlight your ability to align these strategies with business goals, as this is crucial for the role at StudySmarter.

    ✨Tip Number 4

    Showcase your leadership skills by discussing any experience you have in managing teams or projects. Emphasise your ability to mentor and develop others, as this aligns with the responsibilities of the Learning & Development Manager position.

    We think you need these skills to ace Learning & Development Manager

    Learning and Development Strategy
    Stakeholder Engagement
    Training Programme Design
    Coaching and Mentoring
    Performance Management
    Leadership Development
    Communication Skills
    Analytical Skills
    Project Management
    Knowledge of Learning Methodologies
    Use of Learning Management Systems
    Understanding of Regulatory Compliance
    Adaptability in Fast-Paced Environments
    Team Leadership
    Commercial Awareness

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your experience in learning and development, particularly in financial services. Emphasise your strategic thinking and ability to influence stakeholders, as these are key skills for the role.

    Craft a Compelling Cover Letter: In your cover letter, explain how your background aligns with the responsibilities of the Learning & Development Manager position. Use specific examples to demonstrate your success in developing training programmes and fostering a culture of continuous improvement.

    Showcase Relevant Experience: When detailing your work history, focus on your achievements in learning and development. Highlight any experience with various learning methodologies, technology use in L&D, and your ability to report on the effectiveness of initiatives.

    Prepare for Potential Questions: Anticipate questions related to your leadership style and how you would approach developing a comprehensive L&D strategy. Be ready to discuss your familiarity with industry best practices and how you can contribute to the company's goals.

    How to prepare for a job interview at Age Partnership

    ✨Showcase Your Strategic Thinking

    As a Learning & Development Manager, you'll need to demonstrate your ability to align L&D strategies with business goals. Prepare examples of how you've previously developed and implemented successful training programmes that addressed both current and future needs.

    ✨Highlight Your Communication Skills

    Excellent communication is key in this role. Be ready to discuss how you've influenced stakeholders at various levels and fostered collaboration across departments. Use specific instances where your communication skills led to successful outcomes.

    ✨Demonstrate Your Knowledge of Learning Methodologies

    Familiarity with various learning methodologies is crucial. Be prepared to talk about the different approaches you've used in the past, including face-to-face, virtual, and blended learning, and how you tailored these methods to meet specific organisational needs.

    ✨Prepare for Questions on Technology in L&D

    With the increasing use of technology in learning and development, be ready to discuss your experience with learning management systems and e-learning tools. Highlight any innovative solutions you've implemented to enhance training delivery and engagement.

    Learning & Development Manager
    Age Partnership
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    • Learning & Development Manager

      Leeds
      Full-Time
      36000 - 60000 £ / year (est.)

      Application deadline: 2027-08-20

    • A

      Age Partnership

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