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- Tasks: Assist in managing a shop, greet customers, and oversee volunteers.
- Company: Join Age NI, a progressive organisation dedicated to enhancing later life.
- Benefits: Earn £12.30 per hour, enjoy 26 days annual leave, and a wellbeing programme.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Experience in cash handling and excellent customer service skills required.
- Other info: Flexible hours with opportunities for growth and development.
The predicted salary is between 12 - 13 £ per hour.
Age NI is delighted to invite applications for the following exciting role in our shop premises at Railway Road in Coleraine. The post provides an opportunity for someone with passion and commitment to work in a progressive organisation and help us achieve our vision: a world where everyone can love later life.
Position: Assistant Shop Manager, Coleraine (14 hours Friday & Saturday)
The successful applicant will be required to work 2 days per week, Friday and Saturday.
Responsibilities:
- Greet customers and assist them where necessary
- Accept, sort, price, store and display merchandise/donations
- Ensure a high standard of presentation, display and pricing
- Be responsible for processing payments and ensuring Gift Aid donations are recorded accurately
- Promote Gift Aid to customers and sign-up donors to enhance shop income
- Be responsible for opening and closing of the shop during trading hours
- Supervise Volunteers and Sales Assistants
- Ensure the store is kept clean and tidy
- Attend appropriate training, as required
- Any other duties that may be required by the Shop Manager
Applicants Must Have:
- Experience of cash handling
- Excellent interpersonal skills
- Excellent customer service and organisational skills
- Excellent communication skills both written and oral
- Flexibility, integrity and an understanding of confidentiality
It is desirable that the post-holder has experience within the retail sector. It is also desirable that the post-holder has supervisory experience.
What We Can Offer You:
- Salary Scale £12.30 per hour (rising to £12.80 on 1 April 2026)
- Hours: 14 hours 9:00am – 5:00pm (2 days Friday & Saturday)
- Permanent contract
- Annual Leave: 26 days plus 12 Bank Holidays (pro rata for part-time)
- Wellbeing Programme provided by Healthshield Healthcare Cash Plan
- Auto Enrolment Pension 5% employer contribution and 3% employee contribution (on qualifying earnings)
- Paid Maternity and paternity leave
- As an accredited Investors in People Gold Standard Employer, Age NI provides excellent opportunities for growth and development via training
- The chance to make a difference in your local community
Age NI reserves the right to enhance the essential criteria to facilitate shortlisting. For an applicant pack, please e-mail or apply online. The closing date for completed applications is Monday 16 February 2026 at 12 noon.
Age NI is committed to recruiting fairly. An application form enables us to compare applicants and for that reason we cannot accept CVs. Age NI is committed to providing equal opportunities to everyone.
Skills: Cash Handling, Gift Aid, window dressing, shop management
Benefits: Clothing Allowance, Medical Aid / Health Care, Paid Holidays, Pension Fund
Assistant Shop Manager in Coleraine employer: Age NI
Contact Detail:
Age NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Coleraine
✨Tip Number 1
Get to know the shop and its vibe! Before your interview, pop into the Age NI shop in Coleraine. Chat with the staff, check out the merchandise, and soak up the atmosphere. This will help you connect better during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and cash handling. Think of examples from your past experiences that highlight your skills. We want to see how you can shine in the role of Assistant Shop Manager!
✨Tip Number 3
Show off your people skills! As an Assistant Shop Manager, you'll be supervising volunteers and interacting with customers. Be ready to demonstrate your excellent interpersonal skills during the interview. Share stories that showcase your ability to lead and support others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and comfortable with online processes, which is a great asset in today’s retail environment.
We think you need these skills to ace Assistant Shop Manager in Coleraine
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for retail and helping others shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our vision at Age NI.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience, especially in cash handling and customer service. We love seeing how your skills match what we’re looking for in an Assistant Shop Manager.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Remember, we’re looking for excellent communication skills, so show us what you’ve got!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Age NI
✨Know Your Stuff
Before the interview, make sure you understand Age NI's mission and values. Familiarise yourself with their work in the community and how the role of Assistant Shop Manager fits into that vision. This will show your passion and commitment during the interview.
✨Showcase Your Skills
Prepare specific examples from your past experiences that highlight your cash handling, customer service, and supervisory skills. Think about times when you’ve successfully managed a team or improved customer satisfaction – these stories will make you stand out.
✨Practice Makes Perfect
Rehearse common interview questions related to retail management and customer service. Consider questions like how you would handle a difficult customer or how you would promote Gift Aid. Practising your responses will help you feel more confident on the day.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the shop’s operations or the team you’ll be working with. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
