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- Tasks: Assist the Shop Manager in creating a welcoming atmosphere and ensuring positive customer experiences.
- Company: Join Age NI, a progressive organization dedicated to enhancing later life for everyone.
- Benefits: Enjoy a competitive salary, annual leave, healthcare benefits, and a pension plan.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Experience in cash handling and excellent customer service skills are essential.
- Other info: Part-time role with flexible hours on Fridays and Saturdays.
Age NI is delighted to invite applications forthe followingexcitingrolein our shop premisesatRailway RoadinColeraine. Thepostprovidesanopportunity for someone with passionandcommitmentto work in a progressive organisation and help us achieve our vision a world where everyone can love later life. AssistantShopManager,Coleraine(14hours Friday & Saturday) The successful applicant willbe requiredto work2days per week Friday and Saturday Themain purpose of theroleis toassisttheShop Managertocreate a welcoming atmosphere in our shop andensure that each customer has a positiveshopping experience. Reporting to theShop Manager, the main responsibilities of this roleareto: greet customersandassistthem where necessary accept, sort, price,storeand display merchandise/donations ensure a high standard of presentation, display and pricing be responsible forprocessing payments and ensuring Gift Aid donations are recorded accurately promote Gift Aid to customers andsign-updonors to enhance shop income be responsible foropening and closing ofthe shopduring trading hours superviseVolunteers andSales Assistants ensurethe storeis kept clean andtidy attendappropriate training, asrequired any other duties that may be required by the Shop Manager. Applicants must have: Experience of cash handling Excellent interpersonal skills Excellent customer service and organisational skills Excellent communication skills both written and oral Flexibility,integrityand an understanding of confidentiality It isdesirablethat the post-holderhasexperiencewithin the retail sector. It is alsodesirablethat the post-holder has supervisory experience. What we can offer you: Salary Scale £11.52per hour(rising to £12.29 on 1 April 2025) Hours:14hours 9:00am 5:00pm (2days Friday & Saturday) Permanent contract Annual Leave: 26days plus12Bank Holidays(pro rata for part-time) Wellbeing Programme provided byHealthshield Healthcare CashPlan Auto Enrolment Pension 5% employer contribution and 3% employee contribution (on qualifying earnings) Paid Maternity and paternity leave As an accredited Investors in People Gold Standard Employer, Age NIprovidesexcellent opportunities for growth and development via training The chance to make a difference in your local community Age NI reservesthe right to enhance the essential criteria tofacilitateshortlisting. The closing date for completed applications isFriday24January2025at12 noon. Age NI is committed to recruiting fairly.? An application form enables us to compare applicants and for that reason we cannot accept CVs.? Age NI is committed toprovidingequal opportunities to everyone. Skills: Cash handling Deputy Retail Management Merchandising Visual Merchandising Gift Aid Benefits: Medical Aid / Health Care cycle to work scheme Pension Fund
Assistant Shop Manager employer: Age NI
Contact Detail:
Age NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Make sure to familiarize yourself with Age NI's mission and values. Understanding their commitment to enhancing the lives of older people will help you convey your passion for the role during the interview.
✨Tip Number 2
Highlight any previous experience you have in retail or customer service, especially if it involves cash handling or supervising others. Be ready to share specific examples of how you've created a positive shopping experience for customers.
✨Tip Number 3
Prepare to discuss your interpersonal skills and how you handle various customer interactions. Think of scenarios where you successfully resolved issues or enhanced customer satisfaction.
✨Tip Number 4
Since the role involves promoting Gift Aid, consider researching its benefits and how it supports Age NI. Being knowledgeable about this topic will show your commitment to maximizing shop income and supporting the organization.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Shop Manager position. Understand the key responsibilities and required skills, such as cash handling and customer service, to tailor your application accordingly.
Craft a Strong Application Form: Since Age NI does not accept CVs, focus on filling out the application form with detailed examples of your experience in retail, customer service, and any supervisory roles you've held. Highlight your interpersonal skills and flexibility.
Show Your Passion: In your application, express your passion for working in a progressive organization like Age NI. Mention how you align with their vision of enhancing later life and your commitment to providing excellent customer experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Age NI
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a positive shopping experience for customers.
✨Demonstrate Your Cash Handling Skills
Since cash handling is a key responsibility, be prepared to discuss your experience with processing payments and managing cash registers. Highlight any relevant training or certifications you have in this area.
✨Highlight Your Teamwork and Supervisory Experience
Talk about your ability to work well with others, especially in a supervisory role. Provide examples of how you've successfully led a team or collaborated with colleagues to achieve common goals.
✨Understand the Importance of Gift Aid
Familiarize yourself with Gift Aid and its benefits for the organization. Be ready to discuss how you would promote Gift Aid to customers and encourage donations, showcasing your understanding of its impact on shop income.
