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- Tasks: Support the HSG team with admin tasks and reception duties.
- Company: Join a dedicated team focused on preventing homelessness and supporting vulnerable individuals.
- Benefits: Gain valuable experience in a supportive environment with potential for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a friendly atmosphere.
- Qualifications: Proficient in Microsoft Office; previous office experience is a plus.
- Other info: Must have a valid UK driving licence and pass a DBS check.
The predicted salary is between 24000 - 36000 £ per year.
Overview
We are seeking a self-motivated, enthusiastic, and hard-working Admin Support Officer and Receptionist to join our dedicated team. As a key member of our organisation, you will provide administrative support to the HSG Information and Advice team as required, including photocopying, scanning and disposal of confidential documents. You will also undertake telephone and reception duties. The HSG is an early intervention grant programme to support activity, which prevents people from becoming homeless, stabilises their housing situation, or helps potentially homeless people to find and keep accommodation. It supports vulnerable people to address the, sometimes multiple, problems they face, such as debt, employment, tenancy management, substance misuse, violence against women, domestic abuse and sexual violence, and mental health issues. Support is person centred, aimed at supporting people to secure and maintain sustainable housing by addressing the mental health and substance misuse or other problems they face, helping to improve their health and well-being and/or helping them progress into, or nearer to, a job or training opportunity based on their specific circumstances. The key part of the role is to provide support to Age Cymru Dyfed\\\’s Housing Support Information & Advice Officers in Pembrokeshire. The service comprises of a team of officers in Pembrokeshire, who are supported by a Project Manager. This role is based in the Haverfordwest office.
Responsibilities
- Provide administrative support to the HSG Information and Advice team (photocopying, scanning and disposal of confidential documents).
- Undertake telephone and reception duties.
Requirements and desirable criteria
- Proficient in Microsoft Office and other software/social media applications
- Experience of working in an office environment
- Experience of record keeping using a customer relationship management database
- Organised and methodical; a flexible, can-do attitude
- A self-starting team player with good communication skills, both written and oral, who takes pride in completion of tasks to a high standard
- Able to maintain a good working relationship
- Desirable: Understanding of issues facing older people; Welsh speaker; Own transport
Other requirements
- Satisfactory DBS check and personal references
- Current full UK driving licence and full use of a car for work purposes with the appropriate business insurance cover in place
- Proud member of the Disability Confident employer scheme
- Disability Confident statement: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations, the employer may limit the number of interviews offered to both disabled and non-disabled applicants. For more details please go to .
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Project Administration and Receptionist Pembrokeshire employer: Age Cymru Dyfed
Contact Detail:
Age Cymru Dyfed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Administration and Receptionist Pembrokeshire
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable populations, especially older people. Understanding these issues will not only help you relate better during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly in Word and Excel, as these are essential for administrative tasks. Consider taking a quick online course or tutorial to ensure you're confident in using these tools effectively.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since you'll be handling reception duties and interacting with clients, being articulate and approachable is key. Role-playing common scenarios can help you feel more prepared.
✨Tip Number 4
Network with professionals in the field of housing support and administration. Attend local events or join relevant online forums to connect with others who may provide insights or even referrals for the position at StudySmarter.
We think you need these skills to ace Project Administration and Receptionist Pembrokeshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative support and reception duties. Emphasise your proficiency in Microsoft Office and any experience with customer relationship management databases.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of the challenges faced by vulnerable people. Mention how your skills can contribute to the HSG Information and Advice team.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, flexibility, and communication abilities. Provide examples of how you've successfully completed tasks in previous roles to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Age Cymru Dyfed
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the organisation during the interview. Highlight your passion for supporting vulnerable people and how you can contribute to their mission.
✨Demonstrate Organisational Skills
Be prepared to discuss your organisational skills and how you manage tasks efficiently. Provide examples of how you've successfully handled administrative duties in previous roles, especially in a busy office environment.
✨Familiarise Yourself with Relevant Issues
Research the challenges faced by older people and those at risk of homelessness. Showing that you understand these issues will demonstrate your commitment to the role and the people you’ll be supporting.
✨Prepare for Practical Questions
Expect practical questions related to the responsibilities of the role, such as handling confidential documents or managing reception duties. Think about scenarios from your past experience that showcase your problem-solving abilities.