Befriending Life Links Coordinator in Haverfordwest

Overview: This project is funded by the Welsh Government until March 2027 and then subject to further funding. The key part of the service is to engage with the community to identify and co-ordinate social inclusion services and deliver a befriending and community re-engagement service within the local communities of West Wales. The service comprises a team of Coordinators throughout the three counties of Dyfed, who are supported by a Project Manager. This role is based in the Haverfordwest office and covers Pembrokeshire. Service provision is to deliver a one-to-one befriending service in the community matching clients and volunteers. The service also initiates community groups based on interests and needs of localities and once established and running smoothly allows the community to continue to run them themselves.

Responsibilities:

• To engage with the community and promote the project within the community setting up and facilitating self-sustaining community hubs (social groups).
• To liaise with clients/volunteers on a day-to-day basis offering opportunities for social inclusion.
• To assist people who have been isolated and lost confidence to re-engage with their community, supporting them to attend social groups and build their confidence over a period of months.
• To identify local social inclusion services and engage with those services to help isolated people within communities.
• Promote the service to local third sector partners and those over 50.
• Promote the service to statutory partners.
• Working with the project manager and other coordinators to ensure project targets are met.

Skills, Qualities and Experience:

• Educated to a good standard (However, experience instead of qualifications will also be taken into consideration) Essential
• Proficient in Microsoft office and other software/social media applications Essential
• Experience of working directly with older people Desirable
• Experience of engagement with the community and third sector and statutory partners Desirable
• Experience of networking at a local level Essential
• Experience of record keeping using a customer relationship management database Essential
• Regularly working face to face with vulnerable older people Essential
• Welsh speaker Desirable
• A self-starting team player with good communication skills, both written and oral Essential
• Own transport, appropriate driving licence, own car with business insurance, taxed, MOT’d and serviced annually. Documents will need to be produced at interview Essential

Additional requirements:

• Satisfactory Enhanced DBS check and personal references
• Current full UK driving licence and full use of a car for work purposes with the appropriate business insurance cover in place

Age Cymru Dyfed - Additional Benefits:

• 31 days annual leave inclusive of bank holidays at commencement of employment rising annually with 1 additional long service day for the first 5 years of employment.
• Employer contribution to Government Nest Pension Scheme
• Employment Assistance Programme - a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general wellbeing.
• Our EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7.
• It offers a range of employee benefits including: Free 24-hour confidential helpline to assist with Health and Wellbeing including support with: Stress and Anxiety; Counselling; Family Issues; Bereavement; Financial Wellbeing; Childcare Support; Relationship Advice; Legal Information; Medical Information; Tenancy and Housing Concerns; Alcohol and Drug Issues; Consumer Issues.
• 24-hour access to Virtual GP Service for employees and their family.
• Access to a range of discounts via the “Blue Light Card” Scheme.
• Eyecare Voucher Scheme.