Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in setting up and delivering events with a focus on customer service.
- Company: Join Age Connects Morgannwg, a leading charity supporting older people for over 45 years.
- Benefits: Enjoy flexible hours, gain valuable experience, and be part of a friendly team.
- Why this job: Make a positive impact while developing your skills in a vibrant event environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm and a willingness to learn.
- Other info: Evening and weekend shifts available; perfect for students looking for flexible work.
Age Connects Morgannwg is the leading charity working with older people living in Rhondda Cynon Taf, Bridgend and Merthyr Tydfil (the Cwm Taf Morgannwg Health Board footprint). We have a strong history with over 45 years of supporting older people and their families through some of the most difficult times in their life. We also have a proven track record of listening to older people, learning what’s important to them and caring about the way they are treated, perceived, and portrayed.
About the Job
A new role as part of a team that will ensure every customer at any Cynon Linc Event has a positive experience and will want to return again and again. Under the direction of the Hospitality Manager, this role will help with preparation and setup of events throughout the year, large and small, for evenings and weekends, ensuring warm, welcoming, friendly, and efficient service whilst maintaining a high level of customer service, cleanliness, and service. This could involve setting up for a conference, bar service for a party/show, or table service for a sit-down dinner. As the front of house is the first impression, a friendly enthusiasm is essential.
General Responsibilities
- Operational
- Assist the Hospitality Manager with setting up and working booked events. This could mean setting up and laying tables, getting the bar ready for an evening show, or preparing the room for a buffet.
- Taking orders and processing payments made via card and cash.
- Take instruction from our Lead Chef when it is necessary to serve plates, using initiative to see and act when something needs to be done.
- Customer Service
- Maintain a clear customer focus, proactively developing and maintaining high standards of customer care.
- Take orders and make recommendations where they would be welcomed, introducing new dishes or specials, whilst noting any special requirements the customers may have.
- Ensure The Hub Café and/or Event room is compliant with the highest possible standards of safety, cleanliness, quality, and performance standards.
- Work closely with the Hospitality Manager to ensure the catering needs are met for all organisations hiring space at Cynon Linc in line with requirements.
Casual Events Assistant employer: Age Connects Morgannwg
Contact Detail:
Age Connects Morgannwg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Events Assistant
✨Tip Number 1
Familiarise yourself with the types of events hosted at Cynon Linc. Understanding the atmosphere and customer expectations will help you demonstrate your enthusiasm and suitability for the role during any interviews or informal discussions.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles where you went above and beyond to ensure a positive experience for customers. This will highlight your proactive approach and commitment to high standards.
✨Tip Number 3
Network with current or former employees of Age Connects Morgannwg if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and potential interviews.
✨Tip Number 4
Demonstrate your flexibility and willingness to work evenings and weekends in your conversations with the hiring team. This is crucial for a role that involves event support, and showing your readiness to adapt will make you a more attractive candidate.
We think you need these skills to ace Casual Events Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual Events Assistant position. Tailor your application to highlight how your skills and experiences align with what Age Connects Morgannwg is looking for.
Craft a Strong Supporting Statement: In your Supporting Statement, clearly demonstrate how you meet the criteria listed in the Person Specification. Use specific examples from your past experiences that showcase your customer service skills, ability to work in a team, and enthusiasm for the role.
Tailor Your CV: Ensure your CV is concise (max 2 x A4 sides) and highlights relevant experience. Focus on roles where you've demonstrated strong customer service, teamwork, and any event-related experience that would be beneficial for this position.
Proofread Your Application: Before submitting, take the time to proofread both your CV and Supporting Statement. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Age Connects Morgannwg
✨Show Your Enthusiasm
As a Casual Events Assistant, your friendly enthusiasm is key. Make sure to convey your passion for customer service and your eagerness to create positive experiences for attendees during the interview.
✨Demonstrate Teamwork Skills
This role involves working closely with the Hospitality Manager and other team members. Be prepared to discuss examples of how you've successfully collaborated in previous roles, highlighting your ability to support others and contribute to a team environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations or providing excellent service. Think of specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Know the Organisation
Familiarise yourself with Age Connects Morgannwg and its mission. Understanding their values and the importance of supporting older people will help you align your answers with what they are looking for in a candidate.
