Inclusion Support Worker – Combat Isolation in Liverpool

Inclusion Support Worker – Combat Isolation in Liverpool

Liverpool Part-Time 15750 - 26250 £ / year (est.) Home office (partial)
Age Concern Liverpool & Sefton

At a Glance

  • Tasks: Support older adults combat loneliness through one-to-one sessions and community engagement.
  • Company: Join Age Concern Liverpool & Sefton, dedicated to improving lives of older adults.
  • Benefits: Enjoy flexible working hours, 5.6 weeks holiday, and a supportive team environment.
  • Other info: Position is part-time, with potential for extension based on funding.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in social care.
  • Qualifications: No specific qualifications required; just a passion for helping others and good communication skills.

The predicted salary is between 15750 - 26250 £ per year.

BASE: City Centre office with regular travel across Sefton and Liverpool, flexible home working

HOURS: 1x PT 21 hours per week fixed term until 31st March 2028 with a possible extension dependent on funding

SALARY: £26,250 per annum (pro-rata)

ACCOUNTABLE TO: Combat Isolation Team Leader

HOLIDAYS: 5.6 weeks inclusive of bank holidays (pro-rata for part time staff)

CLOSING DATE: 5pm on Monday 16th June 2025

MAIN PURPOSE OF JOB: Combat Isolation is a bespoke service based across Liverpool, Sefton and Kirkby. The team supports older adults (over 50) diagnosed with functional mental illness who have been affected by loneliness and isolation exacerbated by the impact of Covid. The service has been designed to build confidence and increase independence through delivery of one-to-one support. This will include developing a personalised community support programme and agreeing personal objectives with the client and a strategy to achieve them, encouraging clients to access meaningful activities to benefit their mental health, wellbeing and independence.

DUTIES AND RESPONSIBILITIES:

  • Manage a caseload of clients and deliver one to one support over a 12-week period, encouraging and facilitating clients to participate in social activities, develop social networks, access services and facilities to live as independently as possible, in accordance with their needs and preferences.
  • Assist clients to work towards their identified goals and move towards a brighter future as agreed in their personal support plan.
  • Giving encouragement, guidance and direction to clients in respect of the service and the completed support plan. Sharing information about other appropriate services for clients.
  • Maintaining healthy and safe practices in the workplace through risk assessment processes relating to the protection of clients, volunteers and staff, reporting any concerns in adherence with Age Concern Liverpool & Sefton’s Health & Safety policy and procedures.
  • Ensure that all clients’ personal information and circumstances are treated as confidential in adherence with Age Concern Liverpool and Sefton’s policy and procedures.
  • Maintain client’s dignity, choice & control at all times.
  • Quickly and effectively deal with any safeguarding concerns, reporting these to the Combat Isolation Team Leader and the relevant authority in adherence with Age Concern Liverpool and Sefton’s Safeguarding Vulnerable Adults policy and procedure.
  • Respect the client’s individuality, equality and diversity, providing a service sensitive to these needs.
  • Monitor clients’ health and well-being and providing support to increase confidence and independence.
  • Use internal and external systems and processes to maintain an accurate record of own work and to address the needs of clients. Taking appropriate action to process/escalate issues arising from communication relating to both clients and staff.
  • Meet regularly with other team members to review progress, approach concerns and plan for moving forward.
  • Work in cooperation with colleagues and staff from other agencies.
  • Provide support to clients in accordance with all written policies and procedures of Age Concern Liverpool and Sefton.
  • Undertake any other reasonable duties, including, but not exclusively, clerical work and attendance at the office as required by Age Concern Liverpool and Sefton.

PLEASE NOTE: An enhanced DBS check will be required for this post.

To Apply: Phone: 0151 330 5678 or E-mail: jobs@ageconcernliverpool.org.uk For an informal discussion please contact Holly Mannion on 0151 330 5678. The enclosed application form must be completed in order to apply for this job. By e-mail to jobs@ageconcernliverpool.org.uk By post or in person to: Age Concern Liverpool & Sefton The Frances Suite 151 Dale Street Liverpool L2 2JH

Inclusion Support Worker – Combat Isolation in Liverpool employer: Age Concern Liverpool & Sefton

Age Concern Liverpool & Sefton is an exceptional employer dedicated to making a meaningful impact in the lives of older adults facing isolation and loneliness. With a supportive work culture that prioritises employee wellbeing, flexible home working options, and opportunities for professional growth, staff are empowered to make a real difference in their communities. Located in the vibrant city centre, employees benefit from a collaborative environment that values diversity and encourages innovative approaches to enhancing mental health and independence.

Age Concern Liverpool & Sefton

Contact Details:

Age Concern Liverpool & Sefton Recruitment Team

jobs@ageconcernliverpool.org.uk

StudySmarter Expert Advice🤫

We think this is how you could land Inclusion Support Worker – Combat Isolation in Liverpool

Tip Number 1

Familiarise yourself with the specific needs of older adults facing isolation and mental health challenges. Understanding their unique circumstances will help you connect better during interviews and demonstrate your commitment to making a difference.

Tip Number 2

Network with professionals in the field of mental health and social care. Attend local events or online webinars related to inclusion support work, as this can provide valuable insights and potentially lead to referrals or recommendations.

Tip Number 3

Prepare to discuss real-life scenarios where you've successfully supported individuals in overcoming challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and empathy.

Tip Number 4

Research Age Concern Liverpool & Sefton and their approach to combatting isolation. Being knowledgeable about their services and values will show your genuine interest in the role and help you align your answers with their mission during the interview.

We think you need these skills to ace Inclusion Support Worker – Combat Isolation in Liverpool

Empathy and Compassion
Communication Skills
Active Listening
Problem-Solving Skills
Time Management
Client Relationship Management
Knowledge of Mental Health Issues

Some tips for your application 🫡

Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Inclusion Support Worker position. Tailor your application to highlight how your skills and experiences align with the role's main purpose.

Craft a Personal Statement:Write a compelling personal statement that reflects your passion for supporting older adults and combating isolation. Use specific examples from your past experiences to demonstrate your ability to manage a caseload and provide one-to-one support.

Highlight Relevant Experience:Make sure to emphasise any previous work or volunteer experience related to mental health, social care, or community support. Detail how you have helped individuals achieve their goals and improved their well-being.

Follow Application Instructions:Ensure you complete the enclosed application form as specified in the job posting. Double-check that all required documents are included and that your application is submitted before the closing date.

How to prepare for a job interview at Age Concern Liverpool & Sefton

Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of an Inclusion Support Worker. Be prepared to discuss how your skills and experiences align with the duties, especially in supporting older adults and addressing issues of loneliness.

Show Empathy and Understanding

During the interview, demonstrate your ability to empathise with clients who may be experiencing isolation and mental health challenges. Share examples from your past experiences where you've successfully supported individuals in similar situations.

Prepare Questions

Have a list of thoughtful questions ready to ask the interviewer. This could include inquiries about the team dynamics, the types of activities you might facilitate, or how success is measured in this role. It shows your genuine interest in the position.

Highlight Teamwork Skills

Since the role involves working closely with other team members and external agencies, be ready to discuss your teamwork skills. Provide examples of how you've collaborated effectively in previous roles to achieve common goals.