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- Tasks: Support patients in their recovery journey and ensure smooth transitions from hospital to home.
- Company: Join a dedicated team at Petersfield Community Hospital focused on person-centred care.
- Benefits: Enjoy a company pension, referral programme, and opportunities for personal growth.
- Why this job: Make a real difference in patients' lives while building meaningful relationships.
- Qualifications: Passion for patient support and strong communication skills are essential.
- Other info: Flexible 20-hour work week, Monday to Friday, with a focus on community engagement.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Would you consider yourself as someone who brings energy and passion about providing support to patients? Do you have a commitment to person centred care and providing tailored individual support? We have an exciting opportunity for an enthusiastic and caring Hospital to Home Assistant Coordinator to join our hard‑working team at Petersfield Community Hospital, Petersfield. The Hospital to Home Service provides short‑term, person‑centred support to promote recovery and enable safe and timely discharge from hospital. This role will suit an individual who has a passion for forming professional relationships with patients and can communicate with them in a way that respects their views, autonomy and culture.
Working 20 hours per week (Mon‑Fri), your responsibilities would include:
- Patient Support & Activities
- Support patients to settle into the ward environment
- Deliver or support delivery of meaningful activities (1:1 and group‑based)
- Adapt activities to meet individual needs, abilities, and preferences
- Support patients to maintain social contact (family, friends, phone/video)
- Provide reassurance and help patients understand information shared by professionals
- Contribute to patient wellbeing and experience during their stay
- Discharge Support
- Assist the Senior Coordinator and MDT in planning safe discharge
- Help identify suitable community services, activities, and support
- Support arrangements that enable a smooth transition home
- Undertake post‑discharge follow‑up contact where appropriate
- Volunteer Support
- Support the coordination of ward‑based volunteers
- Assist with volunteer onboarding, guidance, and day‑to‑day support
- Ensure volunteers are working in line with ACH policies and ward procedures
- Working with the MDT
- Work collaboratively with ward staff and MDT members
- Share relevant patient insights to support care and discharge decisions
- Attend MDT discussions where appropriate (with Senior Coordinator guidance)
- Work flexibly to support ward priorities
- Community Engagement
- Build awareness of local community services and resources
- Support linking patients into ongoing community support post‑discharge
- Develop relationships with local voluntary and community organisations
- Administration & Data
- Maintain accurate and timely records (including Charity Log)
- Support collection of KPI and evaluation data
- Assist with reporting requirements for the service
- Ensure volunteer records are up to date
- Service Delivery
- Support delivery of the service in line with agreed outcomes and KPIs
- Contribute to continuous improvement and service development
- Ensure patient dignity, choice, and confidentiality are always upheld
- Governance & Compliance
- Adhere to Age Concern Hampshire and NHS policies
- Follow procedures relating to:
- Safeguarding
- Data protection
- Health & safety
- Escalate any concerns appropriately
- Participate in supervision, appraisal, and training
- Attend relevant team and service meetings
- Contribute to shared learning and best practice
Benefits
- Company pension
- Referral programme
Hospital to Home Assistant Coordinator employer: Age Concern Hampshire
Contact Detail:
Age Concern Hampshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospital to Home Assistant Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in community services. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show your passion during interviews! When you talk about your commitment to person-centred care, share specific examples of how you've supported patients in the past. This will help us see your genuine enthusiasm for the role.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show that you’re really interested in the position. Plus, it’s a nice touch!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles we have available, including the Hospital to Home Assistant Coordinator position.
We think you need these skills to ace Hospital to Home Assistant Coordinator
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for patient support shine through in your application. We want to see how much you care about providing tailored, person-centred care and how you can bring that energy to our team.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We’re looking for someone who can adapt activities to meet individual needs, so show us how you've done this before!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to your understanding of the role and how you can contribute to our service delivery.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at Age Concern Hampshire
✨Know Your Stuff
Make sure you understand the role of a Hospital to Home Assistant Coordinator inside out. Familiarise yourself with person-centred care principles and how they apply to supporting patients during their transition from hospital to home. This will show your passion for the role and your commitment to providing tailored support.
✨Showcase Your Communication Skills
Since this role involves forming professional relationships with patients, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated with individuals from diverse backgrounds, respecting their views and autonomy. This will highlight your ability to connect with patients on a personal level.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations. For instance, think about how you would support a patient who is anxious about their discharge. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Engage with the Team Spirit
This role requires collaboration with the multidisciplinary team (MDT) and volunteers. Be ready to discuss your experience working in teams and how you contribute to a positive team environment. Highlight any past experiences where you’ve successfully worked with others to achieve common goals, as this will resonate well with the interviewers.