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For Companies At a Glance
- Tasks: Lead a retail team, drive sales, and ensure excellent customer service.
- Company: Join a luxury retail brand with a focus on teamwork and growth.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Why this job: Make an impact in a dynamic retail setting while developing your leadership skills.
- Qualifications: Experience in retail sales and a passion for customer service.
- Other info: Opportunity to grow within a supportive and innovative team.
The predicted salary is between 36000 - 60000 £ per year.
Lead a small team of retail staff and assume overall responsibility for the success of the store. Manage all operational aspects of the store whilst delivering the sales and EBITDA budgets through dynamic lead generation, monitoring and conversion as well as controlling store P&L.
Key Results Area: Activities and Deliverables:
- Customers: Follow through with customer enquiries to ensure that they are dealt with effectively and efficiently. Communicate the importance of excellent customer service and selling to the other team members. Ensure that a current and ongoing plan exists to improve service, and this plan is subject to regular review. Making sure that customers are made number one at all times.
- Successful Selling: Consistent active selling. Leads by example. Be a sales expert and support the team members in becoming sales experts. Identify customer opportunities and objections and offer suitable solutions. Actively up sell to the customer and coach team members on the importance of up selling. Coach and lead the team to turn service into selling. Continuous engagement of store team to drive a culture of service and selling using the various tools available throughout the store.
- Commercial Focus & Business Development: Drive sales to achieve/exceed set sales targets. Use all of the company tools and initiatives designed to improve Sales Performance. Maintaining an external commercial awareness. Ensure that a current and ongoing plan to improve sales performance exists, and that these plans are subject to regular review. Maximise all company promotions. Have an awareness of competitor activity. Devise, propose and implement a business plan incorporating a local marketing strategy, working within agreed budgets to achieve leads and sales required to meet/exceed set targets. Monitor and analyse the business plan and performance and implement changes to ensure consistent improvement is in place to meet/exceed agreed targets. Ensure that the store is merchandised for profit. Actively contribute to the Retail Team sharing ideas and best practice.
- Retail Operations: To ensure accurate stock records, stock counting and receipting of stock. To ensure the continued training of all store team members. Responsibility for the continuous delivery of store operating standards. Responsible for the delivery of all business processes. Act as an ambassador for the Brand. Responsible for the actioning and following up of all business requests and instructions. To comply at all times with all health and safety obligations.
- Staffing/Team: Ensuring appropriate controls to deliver effective staff deployment. Ensure that absence attendance management using accurate recording of the information is being actioned. To ensure that all team holidays are authorised and managed in accordance with company guidelines and also to ensure that operational flexibility is maintained. Have a clear process in place for performance management.
- People Leadership: Provide clear direction to retail store team, give open and honest feedback to all regarding behaviours. Delivering strong effective communication daily to all team members either in written or verbal format. Inspire challenge and stretch individual performance coaching all team members to reach their full potential. Identify future capability. Motivating, coaching and encouraging. Give every team member the confidence to take part within the store team. Promote the need for a continuous learning and development culture within the store. Offer feedback and ideas to coach team members to improve selling skills. Takes ownership of own personal development plan including actively taking on wider roles through Divisional related initiatives/projects.
Seniority Level: Associate
Industry: Retail Luxury Goods
Employment Type: Full-time
Job Functions: Sales, Customer Service
Retail Sales Manager KNUTSFORD in Warrington employer: AGA Rangemaster Ltd
Contact Detail:
AGA Rangemaster Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Manager KNUTSFORD in Warrington
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions for retail management roles, like how you’d handle customer complaints or lead a team. The more you practice, the more confident you'll feel when it’s the real deal.
✨Tip Number 3
Show off your sales skills! Bring examples of how you've driven sales in previous roles. Whether it’s a successful upselling strategy or a creative marketing idea, make sure you highlight your achievements to prove you’re the right fit for the Retail Sales Manager position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team!
We think you need these skills to ace Retail Sales Manager KNUTSFORD in Warrington
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've led teams to smash targets and how you’ve turned customer interactions into successful sales. Use specific examples to show us what you can bring to the table!
Customer Service is Key: Don’t forget to emphasise your commitment to excellent customer service. We’re all about making customers our number one priority, so share any experiences where you’ve gone above and beyond to ensure customer satisfaction. This will really resonate with us!
Be a Team Player: We love a good team spirit! In your application, mention how you’ve motivated and coached your team in the past. Talk about how you’ve inspired others to reach their potential and how you’ve contributed to a positive work environment. We want to know how you can lead our store team!
Apply Through Our Website: Finally, make sure you apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at AGA Rangemaster Ltd
✨Know Your Sales Numbers
Before the interview, brush up on your sales achievements and be ready to discuss specific figures. This role is all about driving sales, so being able to talk confidently about how you've met or exceeded targets in the past will impress the interviewers.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or improved their performance. This will demonstrate that you can inspire and coach others, which is crucial for this Retail Sales Manager position.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Share specific instances where you turned a negative customer experience into a positive one. This shows that you understand the importance of excellent service and can lead your team to do the same.
✨Have a Business Plan Ready
Think about how you would approach the business plan for the store. Be prepared to discuss your ideas for local marketing strategies and how you would drive sales. This shows that you're proactive and have a commercial focus, which is essential for the role.
