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For Companies At a Glance
- Tasks: Lead a retail team, drive sales, and ensure excellent customer service.
- Company: Dynamic retail brand focused on growth and team development.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Why this job: Be a key player in a vibrant store and inspire your team to succeed.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Join a culture of continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Lead a small team of retail staff and assume overall responsibility for the success of the store. Manage all operational aspects of the store whilst delivering the sales and EBITDA budgets through dynamic lead generation, monitoring and conversion as well as controlling store P&L.
Key results area: Activities and Deliverables:
- Customers
- Follow through with customer enquiries to ensure that they are dealt with effectively and efficiently.
- Communicate the importance of excellent customer service and selling to the other team members.
- Ensure that a current and ongoing plan exists to improve service, and this plan is subject to regular review.
- Making sure that customers are made number one at all times.
- Successful Selling
- Consistent active selling.
- Leads by example.
- Be a sales expert and support the team members in becoming sales experts.
- Identify customer opportunities and objections and offer suitable solutions.
- Actively up sell to the customer and coach team members on the importance of up selling.
- Coach and lead the team to turn service into selling.
- Continuous engagement of store team to drive a culture of service and selling using the various tools available throughout the store.
- Commercial Focus & Business Development
- Drive sales to achieve/exceed set sales targets.
- Use all of the company tools and initiatives designed to improve Sales Performance.
- Maintaining an external commercial awareness.
- Ensure that a current and ongoing plan to improve sales performance exists, and that these plans are subject to regular review.
- Maximise all company promotions.
- Have an awareness of competitor activity.
- Devise, propose and implement a business plan incorporating a local marketing strategy, working within agreed budgets to achieve leads and sales required to meet/exceed set targets.
- Monitor and analyse the business plan and performance and implement changes to ensure consistent improvement is in place to meet/exceed agreed targets.
- Ensure that the store is merchandised for profit.
- Actively contribute to the Retail Team sharing ideas and best practice.
- Retail Operations
- To ensure accurate stock records, stock counting and receipting of stock.
- To ensure the continued training of all store team members.
- Responsibility for the continuous delivery of store operating standards.
- Responsible for the delivery of all business processes.
- Act as an ambassador for the Brand.
- Responsible for the actioning and following up of all business requests and instructions.
- To comply at all times with all health and safety obligations.
- Staffing/Team
- Ensuring appropriate controls to deliver effective staff deployment.
- Ensure that absence attendance management using accurate recording of the information is being actioned.
- To ensure that all team holidays are authorised and managed in accordance with company guidelines and also to ensure that operational flexibility is maintained.
- Have a clear process in place for performance management.
- People Leadership
- Provide clear direction to retail store team, give open and honest feedback to all regarding behaviours.
- Delivering strong effective communication daily to all team members either in written or verbal format.
- Inspire challenge and stretch individual performance coaching all team members to reach their full potential.
- Identify future capability.
- Motivating, coaching and encouraging.
- Give every team member the confidence to take part within the store team.
- Promote the need for a continuous learning and development culture within the store.
- Offer feedback and ideas to coach team members to improve selling skills.
- Takes ownership of own personal development plan including actively taking on wider roles through Divisional related initiatives/projects.
Retail Sales Manager in Oundle employer: AGA Rangemaster Ltd
Contact Detail:
AGA Rangemaster Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Manager in Oundle
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their brand.
✨Tip Number 2
Practice your selling skills! Since you're aiming for a Retail Sales Manager role, be ready to demonstrate how you can lead a team to drive sales. Role-play common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Retail Sales Manager in Oundle
Some tips for your application 🫡
Show Your Sales Expertise: When writing your application, make sure to highlight your sales experience and any achievements in driving sales. We want to see how you've led teams to success and how you can bring that expertise to our store.
Customer Service is Key: Emphasise your commitment to excellent customer service in your application. Share examples of how you've improved customer experiences and trained others to do the same. Remember, customers are our number one priority!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that showcases your skills without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and know how to navigate online applications.
How to prepare for a job interview at AGA Rangemaster Ltd
✨Know Your Sales Numbers
Before the interview, brush up on your sales achievements and be ready to discuss specific figures. Companies love candidates who can quantify their success, so prepare to share how you exceeded sales targets or improved performance in previous roles.
✨Showcase Your Leadership Style
As a Retail Sales Manager, you'll need to lead a team effectively. Think about examples from your past where you've motivated or coached team members. Be ready to explain your leadership style and how it aligns with creating a positive team culture.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Have examples ready that demonstrate how you've handled customer enquiries or turned a negative experience into a positive one. This shows you understand the importance of putting customers first.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responses to situations like managing underperforming staff or dealing with stock discrepancies. This will help you demonstrate your operational knowledge and decision-making abilities.
