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For Companies At a Glance
- Tasks: Lead a dynamic retail team and drive sales success in a luxury goods store.
- Company: Join a prestigious brand known for its commitment to excellence.
- Benefits: Competitive salary, career growth opportunities, and a vibrant team culture.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Be part of a supportive environment that values continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Lead a small team of retail staff and assume overall responsibility for the success of the store. Manage all operational aspects of the store whilst delivering the sales and EBITDA budgets through dynamic lead generation, monitoring and conversion as well as controlling store P&L.
Key results area: Activities and Deliverables:
- Customers: Follow through with customer enquiries to ensure that they are dealt with effectively and efficiently. Communicate the importance of excellent customer service and selling to the other team members. Ensure that a current and ongoing plan exists to improve service, and this plan is subject to regular review. Making sure that customers are made number one at all times.
- Successful Selling: Consistent active selling. Leads by example. Be a sales expert and support the team members in becoming sales experts. Identify customer opportunities and objections and offer suitable solutions. Actively up sell to the customer and coach team members on the importance of up selling. Coach and lead the team to turn service into selling. Continuous engagement of store team to drive a culture of service and selling using the various tools available throughout the store.
- Commercial Focus & Business Development: Drive sales to achieve/exceed set sales targets. Use all of the company tools and initiatives designed to improve Sales Performance. Maintaining an external commercial awareness. Ensure that a current and ongoing plan to improve sales performance exists, and that these plans are subject to regular review. Maximise all company promotions. Have an awareness of competitor activity. Devise, propose and implement a business plan incorporating a local marketing strategy, working within agreed budgets to achieve leads and sales required to meet/exceed set targets. Monitor and analyse the business plan and performance and implement changes to ensure consistent improvement is in place to meet/exceed agreed targets. Ensure that the store is merchandised for profit. Actively contribute to the Retail Team sharing ideas and best practice.
- Retail Operations: To ensure accurate stock records, stock counting and receipting of stock. To ensure the continued training of all store team members. Responsibility for the continuous delivery of store operating standards. Responsible for the delivery of all business processes. Act as an ambassador for the Brand. Responsible for the actioning and following up of all business requests and instructions. To comply at all times with all health and safety obligations.
- Staffing/Team: Ensuring appropriate controls to deliver effective staff deployment. Ensure that absence attendance management using accurate recording of the information is being actioned. To ensure that all team holidays are authorised and managed in accordance with company guidelines and also to ensure that operational flexibility is maintained. Have a clear process in place for performance management.
- People: Leadership - provide clear direction to retail store team, give open and honest feedback to all regarding behaviours. Communication - Delivering strong effective communication daily to all team members either in written or verbal format. Inspire challenge and stretch individual performance coaching all team members to reach their full potential. Identify future capability. Team Spirit - Motivating, coaching and encouraging. Give every team member the confidence to take part within the store team. Promote the need for a continuous learning and development culture within the store. Offer feedback and ideas to coach team members to improve selling skills. Takes ownership of own personal development plan including actively taking on wider roles through Divisional related initiatives/projects.
Seniority Level: Associate
Industry: Retail Luxury Goods
Employment Type: Full-time
Job Functions: Sales, Customer Service
Locations
Retail Sales Manager KNUTSFORD employer: AGA Rangemaster Ltd
Contact Detail:
AGA Rangemaster Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Manager KNUTSFORD
✨Tip Number 1
Get to know the company inside out! Research AGA Retail, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your sales pitch! As a Retail Sales Manager, you'll need to demonstrate your selling skills. Role-play with a friend or in front of the mirror to nail down how you’d lead your team and drive sales.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at AGA Retail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the AGA Retail family.
We think you need these skills to ace Retail Sales Manager KNUTSFORD
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight your sales experience. We want to see how you've led teams to success and driven sales in previous roles. Use specific examples that demonstrate your ability to meet targets and coach others.
Customer Service is Key: Don’t forget to mention your approach to customer service! We value excellent service, so share any experiences where you’ve gone above and beyond for customers. This will show us that you understand the importance of making customers number one.
Be a Team Player: We’re looking for someone who can inspire and motivate a team. In your application, talk about how you’ve built team spirit and encouraged others to reach their potential. Share any leadership experiences that showcase your ability to communicate effectively.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at AGA Rangemaster Ltd
✨Know Your Sales Numbers
Before the interview, brush up on your sales achievements and be ready to discuss specific figures. This role is all about driving sales, so being able to talk confidently about how you've met or exceeded targets in the past will impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate and coach others, as well as how you’ve handled performance management. They’ll want to see that you can inspire your team to achieve their best.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of instances where you turned a negative experience into a positive one or how you trained your team to enhance customer satisfaction. This shows you understand the importance of making customers number one.
✨Stay Commercially Aware
Research the company and its competitors before the interview. Be prepared to discuss current market trends and how you would implement a local marketing strategy to drive sales. Showing that you’re proactive about business development will set you apart.
