At a Glance
- Tasks: Lead and inspire the housekeeping team to maintain top-notch cleanliness and guest satisfaction.
- Company: Join AG Hotels Group, a dynamic hospitality leader in London.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in a vibrant environment.
- Other info: Fast-paced role with a focus on teamwork and continuous improvement.
- Why this job: Make a real difference in guests' experiences while developing your leadership skills.
- Qualifications: Experience in housekeeping supervision and strong team management abilities.
The predicted salary is between 22950 - 28050 £ per year.
AG Hotels Group is seeking an experienced and organised candidate to join our team as a Housekeeping Supervisor at The Crown Hotel, London. As the Housekeeping Supervisor, you will be responsible for overseeing the housekeeping operations and ensuring the highest level of cleanliness and guest satisfaction. Flexibility to work weekends and bank holidays is required.
Responsibilities:
- Oversee and mentor daily operations of the housekeeping staff
- Assign daily tasks and ensure all areas of the hotel are cleaned and maintained to the highest standards
- Manage and coordinate the inventory of housekeeping supplies, linen, and equipment
- Respond to guest requests and complaints promptly and professionally
- Maintain a working knowledge of health and safety regulations and ensure compliance within the department
- Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations and guest satisfaction
- Conduct routine inspections to ensure rooms meet cleanliness standards
- Checking the rooms and maintaining the standard and high level of cleanness
- Promptly identify and report maintenance issues
- Ensure availability of all required cleaning supplies
- Conduct regular training sessions for continuous improvement
- Communicate effectively with team members and management
Requirements:
- Previous experience in a supervisory role within the housekeeping department
- Excellent leadership and team management skills
- Strong attention to detail and organizational skills
- Knowledge of cleaning procedures and best practices
- Ability to work effectively in a fast-paced environment
- Excellent interpersonal and communication skills
Supervisor -Housekeeping employer: AG HOTELS GROUP
AG HOTELS GROUP is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about hospitality. Located in North London, the company offers competitive salaries, including £13.50 per hour, alongside ample opportunities for career advancement and professional development. Join a team that values proactive guest service and fosters a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor -Housekeeping
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AG HOTELS GROUP. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AG HOTELS GROUP
Don't be shy about reaching out to AG HOTELS GROUP directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor -Housekeeping
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AG HOTELS GROUP and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AG HOTELS GROUP
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
