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- Tasks: Greet guests, serve food, and ensure a top-notch dining experience.
- Company: AG Hotels Group is a growing hospitality platform with 15+ locations in the UK.
- Benefits: Join a vibrant team and enjoy a lively work atmosphere.
- Why this job: Be part of a mission to create 'Happy Thriving Places' for guests and employees.
- Qualifications: Experience in hospitality, excellent communication, and organizational skills required.
- Other info: We celebrate diversity and are committed to an inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
AG Hotels Group is an ambitious hospitality platform, led by an entrepreneurial team, with a growing portfolio of over 15 prime locations across the UK. Our mission is to create “Happy Thriving Places” where both guests and employees flourish.
Our Core Values are our GRACES:
- Growth: Unleashing potential for development
- Responsibility: Owning results and outcomes
- Ambition: Pursuing impactful goals
- Expertise: Mastering our craft
- Service: Providing service that benefits our communities
We are looking for an experienced and enthusiastic Food and Beverage Assistant to join the team at The Crown Hotel in London . You’ll be responsible for greeting guests, ensuring exceptional dining experiences, and providing top-notch customer service in a lively atmosphere.
Position: Food and Beverage Assistant
No. of positions: 1
Location: London
Key Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Share your menu knowledge to assist guests with questions and special requests
- Set up of all front of house food areas prior to service periods, ensuring all areas are clean, presentable, and accessible to the guests
- Serve food to the customers ensuring a fast and courteous guest service
- Ensuring all health and hygiene standards are followed
- Clean tables, complete closing duties and re-stock tableware and other supplies
- Ensure any anticipated issues are communicated promptly to the Manager / Head Chef
- Collect feedback from the guest and reporting any complaints or issues.
- Serving in the pub and events at the hotel
Requirements
- Ability to work independently
- A successful background working in hospitality/food and beverage environment
- Excellent organizational skills and ability to work under pressure
- Excellent communication and interpersonal skills
AG Hotels Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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F&B Assistant – London employer: AG HOTELS GROUP
Contact Detail:
AG HOTELS GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant – London
✨Tip Number 1
Familiarize yourself with the menu and any special offerings at The Crown Hotel. Being knowledgeable about the food and beverage options will not only help you answer guest questions but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the interview process. Highlighting your ability to create exceptional dining experiences will align well with our mission of creating 'Happy Thriving Places'.
✨Tip Number 3
Prepare to discuss how you've handled challenging situations in previous roles. We value responsibility and the ability to communicate issues promptly, so sharing specific examples will demonstrate your fit for our team.
✨Tip Number 4
Emphasize your organizational skills and ability to work under pressure. In a lively atmosphere like ours, being able to manage multiple tasks efficiently is crucial, so be ready to provide examples of how you've excelled in fast-paced environments.
We think you need these skills to ace F&B Assistant – London
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with AG Hotels Group's mission and core values, especially their focus on creating 'Happy Thriving Places'. Reflect this understanding in your application to show that you align with their vision.
Highlight Relevant Experience: Emphasize your previous experience in hospitality or food and beverage roles. Provide specific examples of how you've contributed to exceptional dining experiences and customer service in past positions.
Showcase Your Skills: Make sure to mention your organizational skills, ability to work under pressure, and excellent communication abilities. Use concrete examples to demonstrate these skills in action.
Tailor Your Application: Customize your CV and cover letter for the Food and Beverage Assistant position. Address how your personal values align with the company's GRACES and how you can contribute to their goals.
How to prepare for a job interview at AG HOTELS GROUP
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create a memorable dining experience for guests.
✨Demonstrate Your Knowledge of Food and Beverage
Be prepared to discuss the menu and any relevant food and beverage trends. This shows that you are knowledgeable and can assist guests with their questions and special requests effectively.
✨Highlight Your Organizational Skills
Since the role requires excellent organizational skills, provide examples of how you've successfully managed multiple tasks in a fast-paced environment. This will demonstrate your ability to work under pressure.
✨Emphasize Communication and Teamwork
Discuss your interpersonal skills and how you effectively communicate with both guests and team members. Highlight any experiences where teamwork led to a successful outcome, especially in a busy setting.
