At a Glance
- Tasks: Lead and innovate client services, building long-term partnerships and driving revenue growth.
- Company: Fast-growing SAP Gold Partner with a strong reputation in complex industries.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional development.
- Other info: Opportunity to build and mentor a team in a dynamic environment.
- Why this job: Shape the future of client engagement and make a real impact on business success.
- Qualifications: Experience in SAP or technology consulting with a focus on client relationships.
The predicted salary is between 80000 - 100000 € per year.
AG is looking for a Head of Client Services to take ownership of the space between delivery, sales, support, leadership and the client. This role is about what happens after the client is live, where trust is built properly and recurring revenue grows because clients genuinely feel looked after.
AG is a fast-growing SAP Gold Partner and SAP VAR, trusted across complex, asset-heavy industries like Oil & Gas, Utilities, Chemicals, Mining & Metals and Pharmaceuticals. The business has built its reputation on serious SAP work: ECC, S/4HANA Private and Public Cloud, RISE, GROW, transformation programmes, managed services and long-term client partnerships.
The right person will probably have lived in SAP or technology consulting for long enough to know how these relationships really work. You’ll have owned multi-million-pound portfolios and understand global enterprise clients. You’ll be comfortable with onshore-offshore delivery models and the reality that great service is rarely delivered by one team in one location.
This role needs someone polished enough for the boardroom, commercial enough for the negotiation, calm enough for the escalation, and human enough to build relationships that last. If you are a senior client services, customer success, account leadership or managed services leader from the SAP or technology consulting world, and you’re ready to build something rather than just inherit something, this is worth a conversation.
We are looking for the person who can help define what client partnership looks like in the next chapter of the business.
Head of Client Services in Slough employer: AG Consultancy & Apps Ltd.
AG is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation and client success are at the forefront. With a strong focus on employee growth, AG offers opportunities to shape the future of Client Services while working alongside industry leaders in a hybrid environment between Aberdeen and Slough. The company values trust and long-term partnerships, ensuring that employees are empowered to make meaningful contributions that drive both personal and organisational success.
Contact Detail:
AG Consultancy & Apps Ltd. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Client Services in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Head of Client Services role.
✨Tip Number 2
Prepare for those interviews by knowing your stuff! Research AG’s recent projects and understand their client base. Be ready to discuss how you can enhance client relationships and drive growth. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for building those long-term partnerships.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It helps us keep track of candidates and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Head of Client Services in Slough
Some tips for your application 🫡
Show Your Passion for Client Services:When you write your application, let your enthusiasm for client services shine through. We want to see that you understand the importance of building long-term partnerships and how that impacts business growth.
Tailor Your Experience:Make sure to highlight your relevant experience in SAP or technology consulting. We’re looking for someone who knows the ins and outs of client relationships, so don’t be shy about showcasing your successes in managing multi-million-pound portfolios.
Be Authentic:We value genuine connections, so be yourself in your application. Share your approach to handling client escalations and how you build trust with stakeholders. Authenticity goes a long way in showing us you’re the right fit.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at AG Consultancy & Apps Ltd.
✨Know Your SAP Stuff
Make sure you brush up on your SAP knowledge, especially around ECC, S/4HANA, and managed services. Be ready to discuss how these technologies can enhance client relationships and drive value. Show that you understand the nuances of the industry and can speak their language.
✨Demonstrate Client-Centric Thinking
Prepare examples of how you've built long-term partnerships with clients in the past. Highlight your ability to listen to client needs and translate them into actionable strategies. This role is all about trust, so be ready to showcase your relationship-building skills.
✨Showcase Your Leadership Style
This position requires a strong leader who can mentor and build a team. Think about your leadership experiences and how you've shaped teams or processes in previous roles. Be prepared to discuss how you would define and scale the Client Services function at AG.
✨Be Ready for Commercial Conversations
Understand the commercial heartbeat of the role. Prepare to discuss how you've managed multi-million-pound portfolios and driven revenue growth. Be specific about your strategies for account expansion and renewals, and how you’ve identified opportunities without being pushy.
